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SMBC Loan Operations Documentation & Processing Associate in Charlotte, North Carolina

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $75,000.00 and $115,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Perform operational processing and support to commercial lending, focused on monitoring and servicing commercial and business loan transactions. Review, prepare and finalize loan documents ahead of the disbursement of funds; verify that documentation and work processes are complete and conform to policy. Collect and reconcile invoices. Perform quality control reviews post-closing and facilitate loan funding.

Role Objectives: Delivery

Perform operational processing and support to commercial lending, focused on monitoring and servicing commercial and business loan transactions. Review, prepare and finalize loan documents ahead of the disbursement of loan funds, verify that documentation and work processes are complete and conform to policy. Collect and reconcile invoices to ensure that all fees are accounted for. Perform quality control reviews post-closing and facilitate loan funding. Process credit applications, ensuring that they are fully investigated, analyzed and documented; make valid and timely credit decisions within established limits and present sound recommendations for credit requests above the approval limit. Process and manage requests related to commercial loans and other loan lifecycle events, and oversee processing onto core system(s), ensuring that any errors on accounts are resolved and corrected. Perform account reconciliation and manage any exceptions within the loan program. Perform financial analysis of financial disclosures and prepare internal risk rating, as required. Identify transaction risks and support risk mitigation. Support regulatory and strategic business initiatives, audits and projects.

Role Objectives: Interpersonal

Liaise and maintain open dialogue with internal business units (e.g. Commercial/Corporate Banking) to ensure the delivery of service levels. Communicate with customers throughout the lending process, as necessary to answer questions, resolve issues and obtain required information. Escalate and present complex loan requests to the appropriate committee(s). Work closely with lending operations partners to coordinate between KYC/onboarding, underwriting and closing activities as part of an integrated approach to delivering a quality loan product.

Role Objectives: Expertise

Demonstrate solid understanding of commercial loan origination, documentation and post-origination servicing activities. Demonstrate strong knowledge and understanding of all applicable regulations and standards related to commercial lending programs. Possess good knowledge of bank accounting/general ledgers, and ability to conduct complex financial analysis.

Qualifications and Skills

Recommended years of experience: 3

Additional Requirements

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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