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Truist IBM Scale/Storage Engineer III in Charlotte, North Carolina

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Enterprise Storage Engineer delivers and supports Enterprise Storage solutions using IBM FlashSystem Storage, UCS SAN switches, and IBM Scale GPFS running on RHEL.

In this IBM Scale/Storage Engineer III role you will play a crucial part in the engineering, administration, configuration, and design of IBM Scale, IBM storage, and Red Hat Linux server solutions.

You will be responsible for troubleshooting complex problems within large storage and Linux server cluster environments connected to multi-petabyte file systems supporting data analytics and ETL systems.

Additionally, you will be at the forefront of infrastructure automation and monitoring using cutting-edge tools including RedHat Ansible, Satellite, Python, and other automation tools.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • The role will support the research, testing, and implementation of storage solutions while participating in strategies for all future storage services to deliver Truist business objectives.

  • You will participate in vendor partnerships, assist in improving our overall storage service delivery, possess technical ability to troubleshoot and deliver our Scale storage services.

  • Administration and Configuration: Administer, configure, and design storage solutions based on IBM Spectrum Scale (formerly GPFS).

  • Troubleshooting: Troubleshoot complex problems within multi-petabyte storage and backup environments connected to large data analytic/ETL environments.

  • Automation: Automate provisioning and configuration tasks for large-scale infrastructure using platforms and tools such as RedHat Ansible and other automation tools.

  • Monitoring: Monitor infrastructure health using existing solutions and able to respond promptly to hardware and software issues.

  • Technology Standards: Support and maintain technology standards, processes, and policies related to on-premises and cloud infrastructure within the scope of the role.

  • Consultancy: Contribute to large bank projects by providing consultancy on data processing infrastructure architectures.

  • Documentation: Produce and maintain comprehensive documentation and charts describing hardware and infrastructure setups, as well as maintaining a highly-available Scale cluster environment.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 4 Year Bachelor's degree or equivalent work experience.

  • Ten to fifteen years of experience in system design/architecture that directly aligns with the specific responsibilities for this position.

  • Extensive knowledge and recent work experience in troubleshooting, implementing and supporting enterprise storage, SAN, storage management, and security related technologies and platforms is required

Preferred Requirements:

  • Five+ years of experience with IBM enterprise storage and SAN, complex design, engineering, implementation, support, and troubleshooting.

  • The incumbent would ideally have strong experience and working knowledge of IBM Spectrum Scale, IBM FS9200/9500’s, Cisco MDS SAN switches, and Linux RHEL 8/9.

  • Strong scripting skills in Bash shell, and Python.

  • Proficiency in Ansible automation with Ansible Automation Platform.

  • Experience designing and implementing automation workflows for infrastructure provisioning, configuration management, and application deployment using Ansible.

  • Ability to develop custom Ansible playbooks, roles, and modules to automate repetitive tasks and streamline operational processes.

  • Familiarity with version control systems such as Git for managing Ansible code repositories and collaborating with other team members.

  • Strong problem-solving skills and the ability to troubleshoot complex automation issues.

  • Commitment to staying current with emerging trends and best practices in automation, DevOps, and infrastructure management.

  • LPIC/RHCSA certification is highly desirable.

  • Software-specific certifications and experience related to IBM Spectrum Scale and IBM Spectrum Protect are very advantageous.

  • Five+ years of storage management experience, with a definite plus if 2+ years were in team management of a Storage, Linux, or other infrastructure engineering team.



Constantly (More than 50% of the time)


Occasionally (Less than 25% of the time)


Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.


Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.


Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)