Job Information
BARAKA SERVICES LLP Front Counter Clerk / Cashier in Charlotte, North Carolina
Job Title: Front Counter Clerk
Location: Multiple Locations in Charlotte, NC
Job Type: Full-Time/Part-Time
About Us: We are a vibrant African restaurant specializing in Congolese cuisine. Our dishes are a celebration of culture and tradition, served with warmth and hospitality. We are looking for a dedicated Front Counter Clerk to join our team and help provide exceptional customer experience.
Responsibilities:
Greet and assist customers with a friendly and professional demeanor.
Take orders in person, over the phone, and online, including orders placed through our website, Uber Eats, DoorDash, and other delivery platforms.
Process and fulfill customer orders accurately and efficiently.
Properly seal and package food for delivery to ensure freshness and safety.
Bring completed orders to the lobby for takeout customers.
Operate the cash register, process payments, and handle transactions with accuracy.
Maintain cleanliness and organization of the front counter and lobby areas.
Address customer inquiries and resolve any issues promptly.
Collaborate with kitchen staff to ensure smooth order flow and customer satisfaction.
Follow all health and safety guidelines to maintain a clean and safe work environment.
Qualifications:
Prior experience in a restaurant or customer service role is preferred.
Strong communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Basic math skills for handling transactions.
Dependable, punctual, and able to work flexible hours, including weekends.
Familiarity with food delivery platforms (Uber Eats, DoorDash) is a plus.
Ability to work at multiple restaurant locations as needed.
Ability to speak French or cook Congolese dishes is preferred
Benefits:
Competitive pay.
Opportunity to work in a dynamic and culturally rich environment.
Flexible scheduling options.
Potential for growth within the company.