Job Information
Spectrum Commission Business Analyst in Charlotte, North Carolina
JOB SUMMARY
The Commission Business Analyst role is responsible for managing the business requirements of the specified business unit. This role will be required to work cross functionally across the organization in order to learn and understand the structure, policies, and operations of the business unit, and recommend solutions to improve general business processes and planning.
MAJOR DUTIES AND RESPONSIBILITIES
Receive requirements documentation from business stakeholder and ensure appropriate details have been captured
Develop any additional technical requirements to support the business requirements
Track delivery of requirements by the development team
Develop and execute testing of completed development activities against requirements prior to review by the end user
Review new system change requests and identify impacted areas
Manage detailed application requirements and collaborate with cross-functional teams to ensure quality function, features and user experience
Lead requirements reviews with key business stakeholders for approvals
Work with QA team to develop test plans and perform software testing to ensure efficient execution and adherence to business specifications and technical requirements
Manage Tier 2 triage defect submissions through initial review and validation against documented requirements
Compile, analyze, interpret, and present complex data related to current and future system configuration
Serve as primary contact among HR, IT, HRIS, Payroll, and key business stakeholders to provide systems support and to fully leverage our system’s capabilities to meet the needs of the business and our workforce
Make recommendations for solutions or improvements that can be accomplished through system enhancement or alternative logic
Perform other duties as requested
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to focus on deadlines, deliverables, prioritize tasks and time management
Demonstrate understanding of different testing processes and methods
Proficient in Microsoft Office applications (Word, Excel, Outlook, Visio, PowerPoint)
Understanding of test automation framework and tools
Understanding of business architecture and its impact on testing environment Required Education BA or BS College Degree or related work experience Required Related Work Experience and Number of Years Business analysis or related experience - 3-5 WORKING CONDITIONS Office environmentUp to 25% travelEOECharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
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HCP333-HR 2024-39996 2024
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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