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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Customer Success Management

Job Category:

Professional

All Job Posting Locations:

Asheville, North Carolina, United States, Atlanta, Georgia, United States, Baton Rouge, Louisiana, United States, Birmingham, Alabama, United States, Charleston, South Carolina, United States, Charlotte, North Carolina, United States, Chattanooga, Tennessee, United States, Jackson, Mississippi, United States, Jacksonville, Florida, United States of America

Job Description:

*This is a field-based role available in all cities within TN, NC, SC, GA, FL, AL, MS and LA. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location across the country to apply.*

Johnson & Johnson is recruiting for a Clinical Implementation Manager to join our J&J Vision team. This position is remote based and covers the Southeast region (Tennessee, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, Louisiana). The ideal candidate will reside in Georgia, Florida or Tennessee.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech .

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech .

POSITION SUMMARY

The Clinical Implementation Manager is an individual who will have a strong depth of clinical expertise, including ocular surface disease, and be able to provide expert level consulting on the TearScience™ product portfolio (including LipiFlow™, LipiView™, and LipiScan™), and its successful implementation into the operations of both ophthalmology and optometry practices.

The Clinical Implementation Manager will be responsible for the successful implementation in all new placements and select high-value current accounts in a defined geography.

KEY RESPONSIBILITIES

• Capability to conduct initial on-site training of physician(s), and staff members on all aspects of the implementation process of ocular surface products, and address operational issues such as: patient flow, internal logistics, staff aptitude, conversion to treatment ratio, patient follow-up, as well as set overall practice treatment objectives.

• Individual must possess strong clinical and disease state knowledge and be able to discuss the application of JJV products as well as impacts on clinical outcomes related to overall ocular health.

• Must be able to confidently operate and trouble-shoot equipment.

• Willingness to consultatively engage practices regarding their intra-office business management metrics such as patient visits, scanning and treatment volume(s), procedural price positioning, appropriate office incentives, comparative practice profiles, patient conversion strategies, patient and reception area marketing materials as well as digital marketing assets, etc. all with the goal of increasing treatments and activator revenues and creating a practice success plan.

• Works cross functionally with all practice staff members as well as OSSS counterparts to achieve practice objectives end to end.

QUALIFICATIONS

• Minimum of a bachelor’s degree is required.

• Minimum of 5 years business experience is required.

• Business-to-business and/or medical device sales OR, any equivalent combination of sales and/or industry experience from which comparable knowledge, skills and abilities have been achieved is preferred.

• Two or more years selling to, or working with, ophthalmology or optometry practices is preferred.

• Ability to travel up to 75% is required, including weekly overnight and occasional weekend travel.

• A valid driver's license issued in the United States.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

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