Experience Inc. Jobs

Hendrick Autoguard - HIC

Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212

Summary: The position requires excellent analytical skills to support the analysis, pricing and management of Autoguard’s products. In the product analyst role, you will evaluate Autoguard’s products, comparing them against competitor offerings and matching them with market trends. You will evaluate historical loss ratio performance. A key element of this role is the effective utilization of database analysis programs to provide timely results and recommendations. The role has significant interaction with Nationsguard’s external customers which requires excellent interpersonal and customer service skills.

Supervisory Responsibilities: This job has no direct supervisory responsibilities. However, due to the scope of responsibilities the position may direct the work of others.

Essential Duties and Responsibilities include the following: ▪ Support manager of Product and Pricing in executing annual pricing reviews (essential to risk management) o Markup /MSRP Analysis ▪ Participate in Contract/Forms construction/submission and approval management ▪ Respond to product requests from our dealerships ▪ Respond to ad-hoc product pricing reviews from dealership management ▪ Implement agreed upon pricing changes ▪ Analyze and assess risk on potential new products i.e. o Electric Vehicle Coverages ▪ Attend and contribute to meetings with external product vendors ▪ Maintain awareness of and analyze the competitive landscape of Autoguard products compared with competitors (including the OEM). ▪ Contribute to and test pricing changes in GEARS ▪ Provide analysis on Pay Plans and Incentive Programs ▪ Involvement in a myriad of other projects to support Autoguard, i.e. o CPO Changes (Honda, Acura, VW, MB, Toyota, JLR o Test script development o Manufacturer Comparison (new car in particular) o Comprehensive offering reviews o One-Price Strategy/Analytics and modeling▪ Demonstrates the Company’s Core Values. ▪ Complies with Company policies and procedures. ▪ Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. ▪ Other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

√ Bachelor Degree

Field of Study/Work Experience:

√ Business

Desired Work Experience:

√ 3-5 years

Education/Experience: Bachelor’s degree; plus two to five years related experience and/or training; or equivalent combination of graduate education and experience.

Certificates and Licenses:

√ Valid Driver’s License

Computer Skills: Advanced knowledge of Microsoft Office Applications including Word, Excel, PowerPoint and Access. Experience data base analysis programs (i.e. SQL) preferred.

Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with company personnel.

Attendance Expectations: The position requires regular and predictable attendance. Scheduled hours may include evening hours, weekends, and holidays to meet required deadlines.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. The employee is regularly required to use hands to finger, handle, or feel.

Environment Demands: Duties are performed primarily an office environment in the management office. Position requires frequent interaction with Management Office employees.

Verbal and Writing Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Math Ability: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.

Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to analyze and interpret financial statements and reports.

Core Values: To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.#cb

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers.

The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.