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Guidehouse Analyst - Banking, Insurance and Capital Markets (Loan Testing and Quality Control) in Charlotte, North Carolina


Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.


  • As a loan testing and quality control Analyst on the BICM team, your responsibilities will include:

  • Test loans using State, Federal and Investor/Insurer originations guidelines;

  • Test loans using State, Federal and Investor/Insurer servicing guidelines;

  • Assist in quality control reviews for loans that have been tested by other testers;

  • Review client rebuttals for initial findings;

  • Escalate issues to manager that may require revised test procedures;

  • Escalate new issues found that are not included in current testing;

  • Contribute to comprehensive management reporting and ensure all identified defects are included in monthly reporting;

  • Assist with and review, development, documentation, and maintenance of testing procedures;

  • Continuously coach and mentor testers; and

  • Coordinate with manager to interface with client and handle account management issues including preparation of meeting agendas and meeting minutes


  • 3+ years of experience in Loan Originations testing and QC for Federal, State and Investor/Insurer requirements, from application to post-closing;

  • 3+ years of HMDA and TRID Tolerance testing or QC;

  • 3+ years of experience in Loan Servicing testing and QC including both performing and default loan servicing (loss mitigation and foreclosure);

  • Experience in Bankruptcy filings during loan servicing a plus;

  • 1+ years experience with basic reporting and presentation of QC findings;

  • 3+ years experience with providing feedback to testers upon completion of the QC process;

  • Ability to multi-task, possess strong organizational skills and attention to detail;

  • Ability to learn multiple loan originations and servicing systems quickly. Experience with Encompass, LSAMS, Loansphere, and Aacer a plus;

  • Possess excellent verbal and written communication skills; and

  • Possess a proficient working knowledge of Microsoft Outlook, Word, and Excel and PowerPoint

Additional Requirements

The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.


About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program