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University of North Carolina at Charlotte Administrative Support Associate in Charlotte, North Carolina

Position Number: 002205

Department: College of Humanities & Earth and Social Sciences (Col)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

  • Provide administrative support for the department chair.

  • Assist faculty in operational matters dealing with student advising, teaching, and research.

  • Applies substantive knowledge of university policies and procedures to direct students to appropriate faculty and offices for advising and problem-solving.

  • Supervise work study students.

  • Liaise with other administrative staff in the college and university on a wide range of tasks from building class the departmental schedule to equipment/facility management, travels, budget, and event planning.

  • Use technology to collect, input, verify, and present standard information dealing with student affairs, budget, and faculty support.

  • Monitor and reconcile departmental budget and accounts, and track travel and office expenditures.

  • Prepare documents, contracts and reports as required.

  • Use BANNER to manage expenditures, reconcile accounts, and prepare travel authorizations.

  • Correspond with students on class scheduling arid curriculum matters; with faculty on deadlines and assigned tasks; with campus wide offices and departments on matters relating to office management, class scheduling, budget, and office maintenance.

  • Make decisions and solve problems that impact the daily processes of the office.

Minimum Experience / Education:

Required Minimum Qualifications:

Graduation from high school; or an equivalent combination of education and experience.

University Preferred Qualifications:

Graduation from high school, or completion of its equivalency, and two years of office/clerical work experience; or an equivalent combination of training/experience.

Preferred Education Skills and Experience:

  • Bachelor’s degree in Business Administration or a similar discipline is preferred.

  • Experience working in Higher Education is desired.

  • Intermediate knowledge of Microsoft Office (Excel) and G-Suite software is strongly preferred.

  • Experience with Banner, Report Central, 49er Mart, NORM , P-Card, or similar University systems is desired.

  • Strong written and verbal communication skills are preferred.

  • Experience with problem solving and resourcefulness are a plus.

  • Strong attention to detail is essential.

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