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University of North Carolina at Charlotte Academic Advisor in Charlotte, North Carolina

Position Number: 004492

Department: College of Engineering (Col)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

The Mechanical Engineering and Engineering Science ( MEES ) Advising Center serves undergraduate students within the department’s academic programs, students in transition, and to prospective high school and transfer students in the Mechanical Engineering Department. The primary purpose of the Center is providing academic advising using a developmental model. Using a developmental model approach, Academic Advisors in the Center work with students so that students develop the knowledge and skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students from individual and small group meetings to email and social media, among others. The Center also provides orientation to new students, support to first-generation college students and transfer students, intervention programs for at-risk students, and graduate students. MEES advisors have the ability to work autonomously in a complex, team-oriented academic office with significant student traffic, have a commitment to student success and the ability to listen and analyze academic needs, will collaborate with faculty in Mechanical Engineering Department to provide additional information/services/programming to majors, will participate in new student orientations, Majors Day, EXPLORE UNC Charlotte, and other events as necessary, generate reports on academic progression, graduation-oriented advising, process degree clearance for undergraduate students, and develop a thorough working knowledge of campus support services and referral processes.

The entry-level academic advisor is primarily an implementer of a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of the students served by the MEES Advising Center. This tailored, developmental approach acknowledges that individual student profiles and those of student cohorts may differ not only at the onset of the student academic experience, but throughout their academic career. The advisor must have the experience, education, and background necessary to serve the educational function of an advisor, however he or she is doing so in a context developed by the Center and in collaboration with more experienced colleagues and the Director.

Specific functional areas include:

  • Academic advising

  • Orientation and outreach

  • Targeted advising

  • Student services support to undergraduate and graduate students in MEES

  • Commitment to student success and the ability to listen and analyze academic needs.

  • Collaboration with faculty in Mechanical Engineering Department to provide additional information/services/programming to majors

  • Reporting on academic progression and graduation-oriented advising

  • Degree clearance for undergraduate students

  • Building of course schedules

  • Thorough working knowledge of campus support services and referral processes

Minimum Experience / Education:

Education: A master’s degree in academic advising, student services, higher education, engineering, or a related field is required.

Experience: Two years of experience involving student academic advising in a higher education setting.

The candidate must also be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking and manage tasks in an efficient and timely manner. Excellent communication and interpersonal problem-solving skills are a must. Ability to interact effectively with advisees, staff, and faculty required. A viable candidate must comprehend and abide by federal and university student confidentiality requirements. Proficient use of computers (Microsoft Access, Excel, Word, Powerpoint) is necessary.

Preferred Education Skills and Experience:

A working knowledge of BANNER , Connect, and DegreeWorks is a plus.

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