Job Information
Coral World Ocean Park Guest Experience Assistant in Charlotte Amalie, Virgin Islands
[[[Job Title: Guest Experience Assistant [[[Department: Mammals and Birds [[[Reports to: Assistant Curator of Marine Mammals and Birds [[[FLSA Status: Non-Exempt [[[Job Summary: [[[The Guest Experience Assistant position is one that is cross-trained to provide basic support roles in one or more of departments. These roles support where extra help is needed and require quick hands-on learning for a wide variety of tasks related to providing guests with an exemplary experience when they visit Coral World. [[[The departments that may be assisted include Animal Care, Photography and Retail, and Dive Operations. This position requires a trustworthy and reliable candidate with strong communication skills. The position will be managed by the Assistant Curator of Mammals and Birds, however when in each department this position should follow directives from the manager in that area. [[[Duties/Responsibilities (Essential Functions):[[ [[Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions[[. [[[All Areas:]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{brussels="" condensed",serif"=""}]{lang="EN-US"}]{brussels="" condensed",serif"=""}]{lang="EN-US"}]{#_Hlk66703024}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""}]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""} - Proactively acknowledge, engage, and interact with all guests; understand and anticipate their needs. - Is courteous, friendly, cooperative and professional with customers at all times. - Responsible for keeping work sites presentable with preparedness, cleaning, and organization. - Responsible for proper care, use and storage of all tools and equipment. - Timely in arriving to assigned locations and transferring between locations as required. - Follows procedures and protocols for each department as directed and communicates within the appropriate department. [[[Photography:]{arial="" nova="" cond",sans-serif"=""}]{lang="EN-US"}]{calibri",sans-serif"=""} Capture high-quality guest photos using provided equipment Responsible for handling all photography equipment safely and with care. Assist, promote, and invite guests to view their photos. Play an active role in helping the team achieve overall photography productivity goals. Must be able to work in both indoor and outdoor environments as required by facility photography opportunities. []{calibri",sans=""}