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Wolters Kluwer Account & Relationship Management Executive - (West Territory) in Charleston, West Virginia

The Account & Relationship Management Executive will be responsible for managing and growing existing Commercial Customer relationships in a defined, US-based territory. Core functions include fostering relationships within account base, securing renewals, growing revenue through both price increases and application upsells, providing ongoing training and support to maximize usage. inner departmental account touches pertaining to account base and the communication of new enhancements to solutions and existing applications. The Account & Relationship Management Executive is a senior member of the team and will take a leadership role mentoring, coaching and training others

Essential Duties and Responsibilities :

Opportunity Identification & Development

  • Identify target opportunity and stakeholders

  • Identify and build relationships with key stakeholders

  • Conduct customer needs assessment

Active Selling

  • Meet and exceed monthly, quarterly and yearly revenue targets through complete ownership of a assigned book of business

  • Create and update a Book of Business Plan to include strategy, tactics and milestones as it relates to hitting goals set by the company

  • Customize and communicate product value proposition and solution design

Customer Retention & Satisfaction

  • Build lasting customer relationships to retain and grow existing commercial customer base

  • Review account utilization management reporting and provide recommendations

  • Conduct regular account review meetings

Sales Leadership

  • Mentor, coach, and train new employees

  • Provide territory coverage as needed

Job Qualifications :

Education :

  • Bachelor's degree or equivalent years of experience

Preferred Experience :

  • A minimum of 5 years of sales experience preferably in healthcare or IT related sales.

  • A track record of success and exceeding annual quota's

  • Building relationships throughout relevant customer disciplines, departments, meeting goals and presenting to high level decision makers.

Other Knowledge, Skills, Abilities or Certifications :

  • Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs) Experience demonstrating and selling sophisticated and complex products/technologies

  • Possess strong product knowledge of all CDI applications that are sold in the commercial market

  • Strong telephone, presentation and written communication skills

  • Valid US driver’s license and Passport

Travel Requirements :

  • This position requires approximately 30%-35% overnight travel



Target salary range CA, CT, CO, NY, WA:: $90,700-$126,850

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.