Job Information
COLLEGE OF CHARLESTON Public Safety Operations Coordinator in Charleston, South Carolina
[Public Safety Operations Coordinator (2 Vacancies) (Re-Announcement) *[Posting Details]{arial=""}]{arial=""}*
POSTING INFORMATION
Internal Title
Public Safety Operations Coordinator (2 Vacancies) (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
3
Department
Public Safety
Job Purpose
Public Safety Operations Coordinator functions as a front-line professional and is a member of the team responsible for the forward-facing operations of the division of Public Safety carrying out the mission of enhancing the campus experience. The position serves as the primary point of contact for students, faculty, staff, parents, alumni, visitors, and vendors, and performs a diverse range of administrative duties with a high level of independence and accountability. Manages the front desk at public safety including completing submissions of documents, observing video feeds, and communicating with officers and dispatch. Performs safety and security duties as assigned to assist public safety officers in the performance of their duties. The position handles telephone and in-person inquiries and ensures that all customers have a positive, personalized experience.
Minimum Requirements
High School diploma and preferred experience in customer service and administrative experience. Experience with online software applications, social media and Microsoft Office is preferred. Must be able to pass a Background Investigation. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
[Exceptional customer service skills and ability to manage multiple tasks in a fast-paced environment. Must be well organized, personable and detail oriented. Excellent verbal and written communication skills. Knowledge of (Transact) ID Card Systems and (AIM) Facilities Management System a plus. Ability to monitor social media for possible issues affecting p ]{new="" roman="" times=""}