Job Information
UNC Health Care Program Manager - Education in Chapel Hill, North Carolina
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Education Program Manager oversees and supports the daily operations of all residency, fellowship, and clerkship programs in the Department of Surgery. This role ensures compliance with accreditation standards and institutional policies, providing guidance, training, and mentorship to coordinators to enhance the quality of training programs. The Program Manager will act as a liaison between coordinators, program directors, and the GME office to ensure cohesive and efficient program management. The position reports directly to the Director of Academic Affairs and indirectly to the Associate Chair of Education.
Responsibilities:
- Supervision : Responsible for managing team of program coordinators. May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours.
Identify and development opportunities and provide development training sessions.
Foster a collaborative and supportive work environment, promoting team cohesion and effective communication.
Lead regular meetings with coordinators to address concerns, share updates, and ensure consistency across programs.
- Financial Management : Develop and manage the budget for the GME/non-GME training programs in the Department of Surgery.
Seek and manage funding opportunities, including grants and scholarships.
Advise leadership on program budgetary needs and monitor program expenses within budget constraints.
Implement and reinforce financial policies.
- Data Management and Reporting:
Collect, analyze, and report program data, including milestones, case logs, duty hours, and survey results.
Prepare and submit required reports to institutional and external bodies in a timely manner.
Utilize residency management software to maintain accurate and up-to-date records.
- Program Administration: Serve as the primary point of contact between program coordinators, faculty leaders, central administration and the GME office.
Responsible for ensuring resident/fellow and program compliance with policy, accreditation, and regulatory requirements and that appropriate documentation is maintained.
Collaborate with program directors and faculty to develop and implement curriculum, rotations, and educational activities.
Organize and manage educational events such as grand rounds, conferences, and workshops.
Programmatic Growth: Interface with units and teams within the organization to effectively communicate strategies, successfully elicit support, and provide assistance implementing those strategies.
Continuous Improvement:
Identify opportunities for process improvement within the training programs and overall infrastructure.
Lead initiatives to enhance the efficiency and effectiveness.
Stay current with trends and changes in GME, accreditation requirements, and residency program management.
Other Information
Education Requirements:
● Bachelor’s degree in Accounting, Business Administration, Finance, Health Administration or related field.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
Five (5) years of program/project management experience.
If Master's degree, three (3) years of program/project management experience.
Knowledge/Skills/and Abilities Requirements:
Minimum of 5 years of experience in graduate medical education.
Comprehensive knowledge of ACGME accreditation standards and residency/fellowship program requirements.
Strong organizational, communication, and interpersonal skills.
Proven ability to lead, mentor, and develop staff.
Ability to manage multiple tasks and projects simultaneously, meeting deadlines with attention to detail.
Demonstrated problem-solving skills and the ability to handle sensitive and confidential information.
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: Surgery Residency Coordinators
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $37.24 - $53.54 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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