Experience Inc. Jobs

KDS

Job ID 2425298

KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact KGSrecruiting@koniag-gs.com to verify its validity.

Koniag Data Solutions (KDS), a Koniag Government Services company, is seeking a Site Activation Specialist to support KDS and our government customer. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Under general supervision provide Tier 2 / Tier 3 support to handle escalation issues and break fixes. Works closely with all levels to protect investment in technology through skillful life-cycle management, next generation computing and security practices by designing the process and technologies required to implement, support, organize, modify and otherwise maintain computer systems as they relate to end user devices. Evaluates tickets for ongoing performance and architecture improvement opportunities for reduction of endpoint incidents. Manages endpoints in a hybrid environment consisting of thin clients with virtualized desktops and physical PC workstations. Responsible for the platform and methodologies of PC Desktop Support including some hands on problem solving but will also have mid-level Microsoft server, virtualization and network support responsibilities. Adheres to organizational change management responsibilities.

Soft Skills:

• Experience working with customers on resolution, know when to escalate

• Good time management skills with the ability to balance and juggle multiple priorities

• Excellent communication skills with technical, non-technical staff, end users and leadership

• Problem solving and critical thinking skills

• Solid self-starter with the ability to work in a team environment.

Tech Skills:

Some understanding of IPV4 and IPV6 and the ability to read a trace route to:

1. Determine if gateways are correct

2. Validate speeds

3. Check to make sure that the IPs are in the right site

4. Ensure the end point devices are pointed to the new USDP

Expert knowledge of IT systems including IP addressing, routing, switching and firewalls

Light knowledge of how to read a batch file (used to help new Local TSD folks understand errors)

Mastery of office (excel, word, Sharepoint)

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352