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Description

Do you love finding ways to innovate through automation? Would you enjoy supporting and managing a vast networking infrastructure?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects

• Collaboration with various stakeholders to remove project obstacles

• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction

• Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally

• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords

• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment

• Participate in the migration, basic configuration and rollout of new or upgraded hardware

• Moving and lifting computer equipment up to 40 lbs

• Availability to work in an environment that operates 24/7

**Any physical requirements are expectations with reasonable accommodations

We are open to hiring candidates to work out of one of the following locations:

Ashburn, VA, USA | Chantilly, VA, USA | Manassas, VA, USA | Sterling, VA, USA

Basic Qualifications

• High school or equivalent diploma

• 1+ year or experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management

Preferred Qualifications

• Data center experience Industry standard certifications (CompTIA, CCENT, Network+, CCNA or CCNP)

• Working knowledge of Layer 1 troubleshooting

• Knowledge of network cabling, optic types, and test equipment

• Familiarity with common networking terms and fabric based network design

• Familiarity with computer / server hardware troubleshooting

• Experience with cabling infrastructure best practices and methodologies

• Experience with medium to large, complex project scopes and ambiguous details within work environment

• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters

• Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls

• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

• Working with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus

• Meets/exceeds Amazon’s leadership principles requirements for this role

• Meets/exceeds Amazon’s functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.