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Leidos Customer Account Manager in Chantilly, Virginia


Job Description:

The Customer Account Manager is responsible for maintaining all user accounts. Activities include creating, deleting, reviewing, managing and maintaining user accounts. Additionally, the Customer Account Manager reviews and analyzes data and metrics. They candidate must be able to understand and execute the customer’s established security and management policies. Typical duties include:

  • Organize, coordinate and facilitate meetings that support user accounts

  • Generate and update meeting minutes and action items

  • Analyze official customer traffic for requirements for services for accounts

  • Create, delete, review and manage/update user accounts

  • Analyze trends, using both raw data and established metrics

  • Create documentation as requested in support of user accounts

  • Interface with the customer in support of requirements gathering efforts

  • Provide ad hoc training support

  • Maintain/update user accounts in the customer’s database

  • Perform data input, data collection and research; retrieve information or documents from the customer databases as well as the internet

Required Qualifications

  • Bachelor Degree and 4+ years’ experience. Additional experience in lieu of degree.

  • Experience with server driven applications and databases

  • Experience comparing established security and availability management policies to effectively select the proper user accesses

  • Proven excellent interpersonal skills, to include building and maintaining interdepartmental relationships

  • Capability of briefing senior management on user account statuses

  • Experience using Configuration Management best practices

  • Experience reading official customer traffic

External Referral Bonus:Eligible

External Referral Bonus $:5,000

Potential for Telework:No

Clearance Level Required:Top Secret/SCI with Polygraph


Scheduled Weekly Hours:40


Requisition Category:Professional

Job Family:Systems Administration

Pay Range: REQNUMBER: R-00058385

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.