Constellis Badge Office Technician - VVA in Chantilly, Virginia
Constellis was established in 2010 by a group of operators and investors who sought to combine best-in-class brands, assets and people within the complex risk management industry. Today, the leading provider of risk management and operational support services worldwide, Constellis combines the legacy capabilities and experience of ACADEMI, AMK9, Triple Canopy, Olive Group, OMNIPLEX, Centerra, Edinburgh International, Strategic Social and all of their affiliates. From life support, procurement, operations and maintenance to high-threat protection, training, C4I systems integration and crisis response, Constellis helps its clients achieve and sustain success, no matter where they are in the world. Constellis operates in approximately 40 countries with regional offices in Africa, the Americas, Europe and the Middle East. Constellis is headquartered just outside of Washington, D.C. in Reston, VA.
Assist walk-in customers.
Answer phone calls.
Provide tier I help desk functions to better assist customers.
Utilize multiple computer systems and databases to verify badge status and government clearances of staff employees, staff-like employees, contractors, visitors, and liaison personnel, including persons from other agencies within the Intelligence Community.
Create, manage, and print badges for staff employees, contractors, liaisons, permanent visitors, and others as directed.
Processes all badge request and renewal forms, checking for proper authorization, vendor codes, clearance actions, etc.
Works closely with multiple Security offices to process work.
Answer questions from multiple sources to include customers, other security officers, company security officers, etc.
Assist with reporting requirements as requested.
Process multiple types of credential requests as directed.
Process and scan completed paperwork to appropriate offices.
Process all incoming material (badges, credentials, etc.) and update appropriate databases with current information.
Other duties as assigned.
Minimum 18 years of age.
H.S. Diploma or GED.
Impeccable customer service skills.
Possess good writing skills and ability to make decisions quickly and accurately.
Ability to create and edit material in multiple databases.
Ability to quickly analyze information to reach the appropriate response.
Ability to assist customers on a wide range of topics to include interoperability, reciprocity, office policies, office procedures, clearance issues, and other items as required.
Valid driver's license.
Current Top Secret clearance with polygraph preferred.
Successfully pass criminal, credit, and driving record checks.
Must be able to pass all training and obtain required certifications to include CPR, First Aid/AED.
Successfully complete a security interview screening.
Must be able to pass US Government background investigation for required security clearance and polygraph.
Must be approved by the client to work at the site.
With operations across every major continent and an annual revenue of $1.7 billion dollars, Constellis provides a wide array of opportunities for individuals looking to build successful careers in a fast-paced, growing industry. Legal, moral and ethical business practices remain at the cornerstone of our culture and Constellis continues to be recognized for our emphasis on quality and compliance. This strong track-record of performance is supported by our deep relationships across key government agencies and blue chip commercial customers. With more than 21,000 personnel worldwide, the majority of whom are military or law enforcement veterans, we leverage our employees' ambition and passion for creating a safer world. Our extensive operational expertise is augmented by our intimate knowledge of economies, communities and cultures. As a result, we share a willingness to support complex operations in some of the world's most demanding places.
Equal Opportunity Employer
Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet