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Novelis Field Customer Service Rep in Changzhou, China

This role needs to build up a strong working relationship with both 3rd party and customer staff which needs a high sense of responsibility to ensure accurate statistics and record.

  • Production support for customer

  • Coordinate the quality issue

  • Coordinate sales activities

  • Inventory management

  • Material delivery

  • Customer demand

  • Cost management

College or equivilent level;

3+ years’ of experiences with warehouse management and field customer service;

Familiar with warehouse & logistics management processes;

Familiar with the SKUs supplied to customers;

Good analytical skills;

Attention to detail;

Able to follow defined procedures and policies;


Excellent communication (oral and written) skills; ability to communicate with the operation team of customers;

Superior customer service skills;

Must be flexible and able to operate in a fast-paced and demanding environment;

Solid MS-Office skills.

诺贝丽斯(上海)铝贸易有限公司为全资外资企业,坐落于上海市长宁区虹桥路。 诺贝丽斯中国领导团队、全球采购组、亚洲汽车、专业组和铝罐销售团队成员均在此处办公。

iCIMS Requisition Number: 2020-35376

Name: Novelis Shanghai Manufacturing Facility

Street: No.19 Xingtang Road

Remote Work Available: Yes