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About this role:

Wells Fargo is seeking a Senior Technology Business Systems Consultant, also known as a Testing Coordinator, in Consumer Lending, supporting our credit card products. Learn more about the career areas and lines of business at wellsfargojobs.com.

The Testing Coordinator acts as a liaison between our Product Leaders, End users, and Technology groups to collaborate and provide quality outcomes for our customers. As a Coordinator you will be responsible for the coordination of user testing including the identification of testing teams, reviewing testing data through tracking and reporting to provide regular status updates to leadership and stakeholders.

A successful candidate will serve as a testing project manager ensuring milestone are met and testers have necessary scripts to complete their deliverables to gather performance insights. Strong attention to detail and ability to diligently solve problems in a creative manner will be critical.

In this role, you will:

• Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive testing strategies, test plans, and testing progress.

• Lead or participate in driving quality outcomes by supporting technology initiatives for moderately complex business problems.

• Contribute to the quality outcome of software changes that are both cost effective and meet the customer needs.

• Evaluate moderately complex business, operational, or technical challenges that require in-depth evaluation of planning and direction to successfully deliver quality outcomes for resolution.

• Act as an internal consultant with technology and business groups by using quality tools to assist improving testing processes.

• Collaborate and consult with business and technology teams to evaluate and resolve issues to provide solutions to manage both effort schedules and deliverables.

• Coordinate communication and information flow between business and technology teams.

Required Qualifications:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• User Acceptance Testing (UAT) experience

• Advanced problem solving and technical troubleshooting capabilities

• Meeting facilitation experience in leading discussions that result in consensus and commitment

• Experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira

• Knowledge and understanding of credit card products, policies, and procedures

• Ability to research and report on a variety of issues using problem solving skills

• Strong attention to detail and accuracy skills

• Experience navigating through ambiguity

• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

• Excellent written and verbal communication skills

• Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings)

• Ability to quickly establish credibility to build and maintain effective working relationships

• Knowledge and understanding of Wells Fargo credit card applications and integration of systems

Job Expectations:

• Willingness to work on-site at stated location on the job opening.

• This role offers a hybrid work schedule.

• This position is not eligible for Visa sponsorship.

Posting Locations:

• Charlotte, North Carolina

• West Des Moines, Iowa

• Minneapolis, Minnesota

• Chandler, Arizona

Required location(s) listed above. Relocation assistance is not available for this position.

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Posting End Date:

18 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-399614-2

Updated: Wed Sep 18 04:21:37 UTC 2024

Location: CHANDLER,Arizona