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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Provides support to acquirers, network-to-network partners, issuers, and processors. Researches complex situations and supports participants with operations.

• Supports business development teams to expand acceptance. Onboards new franchises, issuers, acquirers, processors, and software vendors on the network. Assists with contract negotiations and due diligence.

• Supports participants through the semi-annual release process. Manages and coordinates certification. Ensures participants are in compliance with operating rules and regulations. Engages participants to support network initiatives.

• Analyzes end-to-end transaction processing, troubleshoots issues and acceptance complaints, and supports issuer launches.

• Mentors team members. Executes department initiatives. Leads the department to ensure processes and projects are well documented to meet auditing requirements.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor's Degree in Finance, Business, Tech, or Engineering

• 4+ years experience with Payments, financial services, or related field

• In lieu of a degree, 6+ years experience with Payments, financial services, or related field

Preferred Qualifications

If we had our say, we’d also look for:

• Payments Industry experience

• Fluent in more than one language

And by the way, while you’re waiting to hear from us, don’t forget to check out the great benefits Discover offers.

Application Deadline:

The application window for this position is anticipated to close on Sept-02-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.