St. Luke's University Health Network Practice Administrator III, Pediatric Multi-Specialty Care in Center Valley, Pennsylvania
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.Responsible for all aspects of the daily operation of the medical practices (Pediatric Cardiology, Pediatric Nephrology, and two General Pediatrics practices). Manages all day-to-day activities, giving direction to both clinical and clerical staff. Responsible for efficient operation of the front and back office, including staff scheduling and computers. Maintains filing system and reviews end-of-month reports. Maintains expertise on computer billing system, coding and insurance requirements. Together with Director and physician(s), responsible for the successful operation and growth of the practices.
JOB DUTIES AND RESPONSIBILITIES:
Design and implement Business Plan for office in conjunction with leadership and physician(s).
Provides daily clinical and clerical support for patients and staff.
Arranges meetings and scheduled appointment for the physicians. Maintains competence in Master Scheduling.
Screens telephone calls and visitors, and sorts incoming and interdepartmental mail.
Distributes correspondence, labs, reports, etc. to the individuals designated in a timely manner and maintains files of these and related materials.
Actively participates in maintaining and/or improving quality improvement initiatives regarding Physician Billing computer system, patient satisfaction survey, staff valuations and other QI problems.
Takes active role in facilitating team approach to functions within the department:
Attends departmental meetings.
Actively participates as a team member in resolution of problems as they are identified.
Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisor for consideration.
Responsible for working with the care team to provide assistance as needed.
Collaborates with care team to determine best practices with patient panel
Supplies care team with guidance and needed reports to determine the need for various sets of individuals; creating opportunities for those individuals to achieve optimal health through chronic disease management, wellness promotion, and disease prevention.
Responsible for coordinating and implementing practice measures for Value Based metrics, i.e. PCMH, Meaningful Use and PQRS.
Carry out directives of St. Luke's Network to ensure compliance with all federal and local regulations pertaining to all areas of business and clinical practice.
Oversees all aspects of billing and financial management in the medical practice.
PHYSICAL AND SENSORY REQUIREMENTS:
Standing and walking six hours per day, up to two hours sitting at a time. Frequently uses fingers for typing, data entry, etc. Frequently uses hands. Occasionally uses upper extremities to lift up to 20 pounds; sometimes heavier. Very often stoops, bends and reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony.
High School graduate or equivalent is required. Bachelor’s degree is preferred.
TRAINING AND EXPERIENCE:
Three to five years of similar experience in multi-provider practices. Experience with all medical office procedures and management. Knowledge of all medical terminology. Knowledge of most medications prescribed by physicians. Knowledge of computer systems. Knowledge of medical practice billing. Maintains current CPR.
Must possess ability to prioritize tasks. Must possess ability to organize workload. Must be flexible and able to adapt. Must be tactful and even-tempered with the ability to follow through on projects with minimal supervision, make independent decisions and use good judgment. Must have excellent organizational skills and productivity to maintain smooth workflow. Must maintain confidentiality of all correspondence, personnel, financial and operational issues.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)
Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..
Learn More Here. (http://www.slhn.org/About)