Job Information
Express Employment Professionals Network Response Representative in Centennial, Colorado
Job Title: Network Response Representative Pay: $21-$23/hr. Benefits: While contracted with Express, you will be offered Medical, Dental, Vision, Sick Pay, Long & Short-term Disability Location: Englewood, CO Position type: Full-time, Evaluation Hire Schedule: Monday - Friday, 8-12 hour day shifts during training, then will switch to overnight shifts!
Express Employment Professionals of Centennial and Castle Rock is seeking an Network Response Representative to join the team of a network mobility solutions company in Englewood, CO! The ideal candidate will be responsible for coordinating with vendors, customers and installation technicians regarding the install of purchased tech products.
Job Highlights:
Responsible for coordinating with vendors, customers, installation technicians regarding the install of purchased tech products Track and assist in scheduling technicians for multiple jobs Ensure installation is completed within a specified time frame or be capable of meeting deadline obligations Reviewing and approving photos of installed equipment and materials Provide basic reporting recaps for all installs to ensure overall improvement in processes Responsible for conducting site surveys Resolve routine to complex customer problems through telephone discussions, remote desktop tools, live chat, and email Expected to create and maintain training or solution documentation NRT will be expected to prioritize customer demands while working with multiple customers at nearly the same time NRT will be expected to support in field technicians NRT will be expected to escalate problems to the appropriate person and/or department promptly In the event installation projects are slow, NRT will assist with the fulfillment projects in the warehouse
What we look for:
Experience in in cabling installation is a huge plus! 2+ years' experience in a similar role Working knowledge of MS Office & G-Suite Aptitude for learning new software Critical thinking skills
How to Get Started:
Email a resume to Kristen.Correira@expresspros.com Download the free Express Jobs App