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Consolidated Electrical Distributors Counter Salesperson in Cedar Rapids, Iowa

Summary

Job title: Counter Salesperson

Job ID: 202109850005

Department: Cedar Rapids - 3E

Location: IA-Cedar Rapids

Description

Summary:

As a Counter Salesperson, you will be responsible for assisting customers in person and over the phone, entering orders in system, reviewing and pulling orders, and ensuring customers' needs are met in a professional and timely fashion.

Reports to: Profit Center Manager

Minimum Qualifications:

  • Sales experience: 1 year

  • Customer Service experience: 1 year

Preferred Qualifications:

  • Neat appearance

  • Polite Demeanor

  • Good telephone etiquette

  • Basic understanding of products and applications, computer inventory system and warehouse. 3 years in warehouse or equivalent educational experience

  • High School Diploma or equivalent

Working Conditions:

Conditions vary based on needed activities and will include warehouse, sales floor and external environments. Some activities will include lifting (maximum 75 lbs.), sorting, standing, and possible extreme heat/cold conditions.

Supervisory Responsibilities: No

Essential Job Functions:

  • Interface politely and professionally with both walk in and call in customers.

  • Interpret customer needs and place orders in system for appropriate material.

  • Provide customer service duties relating to the customer orders, such as expediting orders, checking on orders, and following up on orders.

  • Pick orders periodically for will call and wait customers.

  • Receive returns brought back from customers and prepare paperwork to company’s quality system requirements.

  • Perform cash and credit card transactions including handling money and making change. Answer customer questions relating to products we stock.

  • Maintain a relationship with Supplier partners.

  • Understand and use the resources available from suppliers to help meet customer’s needs.

  • Maintain a positive attitude while working with customers and fellow associates to contribute to a good working environment for all.

    Secondary Responsibilities :

  • Maintain a clean organized retail environment at the city counter.

  • Set up & maintain merchandizing displays provided by vendor, located in the show room.

  • Display marketing announcements for supplier programs run at the branch.

  • Attend Sales and Training meetings as directed by management.

  • Help with trade shows, customer training and other customer events when needed.

  • Follow company quality system guidelines and employee manual guidelines.

  • Be a strong team member; help other departments when possible.

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

  • Commission

Benefits:

Benefits available for this position are:

  • Insurance - Medical, Dental, Vision Care for full-time positions

  • Disability Insurance

  • Life Insurance

  • 401(k)

  • Paid Sick Leave

  • Paid Holidays

  • Paid Vacation

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