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Key Accountabilities

• Process transactions/requests from customers in a timely manner ensuring that outputs are accurate and in accordance with customer approved process, procedures and standards.

• Prepare reports as required

• Perform other tasks as maybe required by superiors

Qualifications

• 1-2 years of experience in data processing or any administrative support functions

• Preferably university graduate (IT or any business course). For undergraduate, should have sufficient and very good work experience

• Computer literate

• With good communication skills , work ethics and adaptability to Japanese work culture

Key Performance Indicators

• Achieve SLA/KPI targets

• Delivery Excellence

• Productivity

• Providing good customer experience

• Contribution to innovation/process improvement and participation in enablement programs

• Compliance and Engagement

Requisition ID : 1126