American Iron and Metal Assistant Branch Manager in Cavan, Canada
The Assistant Branch Manager supports the Manager and is responsible for production and customer service at the site. The Assistant Branch Manager is in charge of managing a team so as to achieve its performance objectives, offer an exceptional customer experience and maintain customer loyalty. The incumbent will: * Provide supervision and collaborate with and support the Manager in branch operations. * Manage, coach and motivate the production and customer service team. * Work to achieve the budgetary financial results. * Control inventories and the quality of cars. * Work with the local marketing team and meet the specific needs of the site’s customers. * Oversee the overall planning of human, material and economic resources. * At least 2 years of experience in customer service * At least 1 year of experience in team management Required competencies * Leadership * Customer service * Analytical mind * Ability to learn * Good stress management * Work schedule: Monday to Friday and every second weekend during business hours * Permanent, full-time position What we offer: * Group insurance after 3 months * Group RRSP after 6 months * Employee discount * Bonus plan American Iron & Metal and its subsidiaries offer equal employment opportunities to everyone. The masculine form is used solely to make the text easier to read. Only applicants selected for an interview will be contacted.