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Commnet Broadband, LLC NMS Analyst in Castle Rock, Colorado


General Purpose and Scope As a Network Management Systems (NMS) Analyst at Commnet, you will play a crucial role in ensuring the efficient operation of our telecommunications network. Your work will directly impact our mission to provide reliable communication services to underserved communities in the rural Southwest. This Network Operations support role requires a service-oriented mentality with a high sense of ownership of the incidents, problems, and requests. The successful candidate will possess excellent problem-solving skills and the ability to troubleshoot network issues effectively. Additionally, strong communication and collaborations skills to work with cross-functional teams and to address the unique needs of rural communities are critical to this role.

Duties and Responsibilities (include but not limited to) 1. Manage the performance, security, and reliability of our network using various network management tools. Analyze network data to identify issues, trends, and opportunities for improvement. 2. Administration of Privileged Access Management applications for access to network elements, to include user management, adding network elements, updating credentials, and AutoIT script creation and maintenance. 3. Identify and resolve network-related issues, such as downtime, performance degradation, or security breaches, with a strong focus on providing uninterrupted services to rural customers. 4. Configure, optimize, and maintain network management systems to meet the specific needs of rural communities while ensuring cost-efficiency and adherence to industry best practices. 5. Maintain comprehensive documentation of network configurations, changes, and incident reports for future reference, compliance, and regulatory requirements. 6. Plan and execute network system upgrades, including software and hardware components, with a focus on maintaining network stability and performance, particularly in remote locations.

Required Qualifications: * 3+ years previous Linux System Administration (i.e., Red Hat Enterprise, CentOS, Ubuntu) * Experience with network monitoring systems (i.e., Oracle Unified Assurance, NNMi, PRTG) * Experience reading and configuring Simple Network Management Protocol (SNMP) traps, REST APIs, MIBs, and OIDs * Proficiency in scripting programs (i.e., Perl, Linux BASH shell scripting, Windows PowerShell, AutoIT) * Database experience (i.e., MySQL, PostgresDB, InfluxDB) * Proven experience in network management with a strong understanding of telecommunications technologies and protocols.

Desired Qualifications: * Windows Server Administration experience * Experience with PAM systems (i.e., Delinea Secret Server, Nokia NetGuard IAM) * Experience with centralized log management, including back-end administration. * Experience managing multi-zone DNS (i.e., BIND) * Experience with container management systems (i.e., Docker and Kubernetes) * Familiarity with data analytics tools (i.e., Kibana, Elasticsearch, Grafana) * Familiarity with programming/markup language (i.e., Python, HTML)

About the Company: Commnet has been the backbone of rural networks in the United States for decades. We enable or directly deliver high-quality broadband communications services to Tribal Communities and Rural America, driving digital inclusion and providing access to education, work, healthcare, safety, entertainment, and community connectivity. If you have visited the rural west, it is most likely that you have roamed on a wireless segment of our network. If you have needed healthcare or emergency services in these areas, your data likely moved across our fiber. If you know any children or college students studying for a brighter future, we are the network team running connections behind the scenes to support their education. Through the power of partnerships, we enhance the effectiveness of our efforts. Working with local stakeholders mea s better service to tribal communities, rural telecommunication companies, organizations, and government agencies. Commnet works to enhance the lives of real people through any available avenue we can find. With an eye on the future, Commnet is bringing coverage and faster fiber connections to more communities and partners, facilitating a better and more connected future for everyone.

Compensation & Benefits: * Hiring Compensation Range: $87,000 - $103,000 (compensation determined by the applicant s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market dat * Benefits: Commnet is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, short/long term disability coverage, Parental Leave, emergency travel assistance, 401k, and remote/hybrid work benefit. All employees also get access to the Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal su

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

A Note to Agencies All resumes submitted by search firms/employment agencies to any employee at Commnet Broadband (the Company) via email, the internet or in any form and/or method will be deemed the sole property of the Company, unless such search firms/employment agencies were engaged