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Job Description

Why Oracle NetSuite?

One word - transformation.

At Oracle NetSuite, we believe the cloud is here to stay, and so do our 30,000 customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient, and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive the business forward. Founded in 1998 as THE cloud ERP pioneer, Oracle’s NetSuite global business unit has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.

Transform your career at NetSuite

At Oracle NetSuite, we work hard, and we work smart. We hire fierce competitors. We hire individuals that are fearless trailblazers. Oracle NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission, and we pause only to celebrate our success. And we DO celebrate, because if you don’t have fun along the way, then what’s the point?

Summary:

The Project Manager will primarily be responsible for managing the delivery of NetSuite’s Professional Services implementations of the on-demand NetSuite application. Under NetSuite’s SuiteSuccess Methodology guidance, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget – all while ensuring the highest degree of customer satisfaction.

The Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite’s Professional Services. From Initiation through to completion, the Project Manager will be responsible for key deliverables such as Project Kickoffs, Project Plans, Change Orders, Vendor coordination, regular Status reporting and Risk mitigation activities. They will be responsible for successful completion of the professional services deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will manage multiple concurrent projects and client engagements and will work with several resources within a matrixed environment.

Critical to the success of this role will be the setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, escalation and change management processes, communication, and risk management plans.

Responsibilities include:

• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining the momentum of the project

• Facilitate resolution of issues and roadblocks

• Provide pre-sales support

• Communication to prospective and current customers the Oracle NetSuite Methodology

• Be a champion and advocate for the Professional Services teams and support/participate to grow a healthy work culture within the larger organization.

Preferred Qualifications include:

• Strong Project Manager role experience, including a significant portfolio of full lifecycle ERP solutions or comparable software delivery implementations. Cloud platform experience is strongly preferred. NetSuite solution experience is a plus.

• At least 5 years of cumulative relevant role experience, ideally with a software vendor and/or professional services practice.

• Significant industry experience working with Apparel, Footwear and Accessories and Health and Beauty oriented businesses and implementing products/applications that supports these client profiles.

• Experience developing work-breakdown structures and project plans, ideally using Microsoft Project.

• Excellent understanding of common industry-standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), SalesForce Management (Opportunity, Proposal, Sales Orders, Forecasting, territory management, and Quotas), Inventory Management (Purchasing and Fulfillment) as well as support (Cases Management and Territory Management).

• Strong client management and communication skills and the ability to work with customers to develop and manage an implementation plan.

• Demonstrated experience in translating customer business requirements into workable world-class software solutions.

• Demonstrated experience working with Sales, Account Management, and Executive stakeholders.

• Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) and CAPM are a plus.

• Ability to travel on a modest to moderate basis, as appropriate.

At Oracle, we don’t just value differences—we celebrate them. We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html

#SuiteJobs

#LI-Remote

Responsibilities

Summary

The Project Manager will primarily be responsible for managing the delivery of Oracle NetSuite Professional Services implementations of the NetSuite applications. Under the guidance of NetSuite’s delivery methodology, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget – all while ensuring the highest degree of customer satisfaction.

The Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite’s Professional Services. From initiation through to completion, the Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will manage multiple concurrent projects and work with several resources within a matrix environment.

From initiation through to completion, the Project Manager will be responsible for the construction, presentation, and signoffs of key deliverables such as project kickoff presentations, project plans, regular status reports, risk and issue logs, and working with the appropriate teams on change orders when required. S/he will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations concerning project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, escalation and change management processes, communication, and risk management plans.

Responsibilities include:

• Be passionately customer-focused; relentlessly pursue providing an excellent customer experience every time.

• Establish, maintain and deepen client relationships by providing results and exceeding expectations.

• Deliver 5+ concurrent projects using the defined NetSuite delivery methodology.

• Plan, manage and communicate the progress of projects, achieving project milestones and maintaining project momentum.

• Identify and effectively mitigate risks.

• Facilitate resolution of issues and roadblocks, escalate when appropriate.

• Communicate well with all stakeholders, internal and external, including project sponsors, project managers, and project team members.

• Work collaboratively with project delivery leads and project resources.

• Effectively manage scope, budget, timeline, resources, quality, and customer satisfaction throughout the project.

• Communicate effectively with and project-manage remote resources in a matrix environment, including offshore resources.

• Forecast and deliver against committed hours for your project portfolio.

• Deliver a diverse scope of services where project management requires analysis of numerous factors.

• Maintain up-to-date knowledge of and compliance with internal processes and procedures.

Preferred Qualifications/Skills include:

• At least 10+ years of cumulative experience in a systems applications Project/Program Management, either internally via an IT organization or externally with a consulting firm or software provider.

• Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues.

• Ability to handle various projects simultaneously; adapts quickly and easily – manages multiple deadlines and multiple competing priorities in a fast-paced, rapidly changing environment.

• Excellent communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing.

• Solid organizational skills and attention to detail.

• Exceptional escalation management skills.

• Demonstrates thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success.

• Demonstrated ability to interact well at the “C” level.

• Independently organizes and performs work required with minimal guidance, direction, and follow-up.

• Ability to forecast work accurately, proactively manage workload, and assist project teams with doing the same.

• Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates a genuine commitment to team success.

• Takes the initiative and ownership—proactive, results-oriented, with a can-do attitude in meeting critical deadlines.

• A strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project.

• Strong client management skills and the ability to work with customers to develop and manage an implementation plan.

• Implementation experience with ERP and CRM applications, and a good understanding of integration, data, customization, and other ERP implementation-related principles; experience with NetSuite or competing solutions a plus.

• Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus.

At Oracle, we don’t just value differences—we celebrate them. We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html

(SuiteJobs)

#LI-Remote

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the United States only

Hiring Range: from $79,000 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer