Job Information
HEALTH AND HUMAN SERVICES COMMISSION DSP IV - Campus/Shift Coordinator in Carlsbad, Texas
Job/Position DescriptionDSP IV - Campus/Shift CoordinatorThe Direct Support Professional IV Campus/Shift Coordinator performs advanced work organizing, coordinating and overseeing activities and ensuring facility-wide staff coverage at the State Supported Living Center. Coordinates all shift activities within residential services. Continuously monitors the homes, infirmary, activity centers, and grounds, watching for unusual occurrences and addressing emergencies and incidents immediately upon discovery or notification. Ensures that care, treatment, and support activities are ongoing at the facility. Provides coaching and in-service training to staff when needed. Ensures adequate staff coverage, assists with personnel issues, and ensures client protection. Makes staff reassignment decisions and client supervision determinations. Monitors the use of restraints. Documents daily issues, concerns and incidents for further review. Serves as the contact person for Abuse/Neglect allegations and as the first responding staff on the scene of a critical incident. Works closely and collaboratively with administrative/supervisory staff to coordinate and monitor service delivery, conducting special targeted reviews or audits of identified areas when requested. Serves as home supervisor for a home/unit when needed due to prolonged vacancy, at the discretion of facility management. Works under limited supervision with the considerable use of initiative and independent judgment. This position may be required to drive a state-owned vehicle.Essential Job FunctionsAttends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.Ensures adequate facility coverage and staff/individual ratios. Moves staff where needed to ensure appropriate coverage to meet the needs of the facility. Reassigns staff to non-contact positions in accordance with agency and local policy and procedures. Communicates issues with the appropriate administrator when necessary to facilitate calling in additional staff and/or holding staff over. Assists with personnel issues such as resolving staff conflicts and providing worker compensation materials. Completes routine, ongoing monitoring of homes, infirmary, activity centers and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery. Documents findings, makes reports, and communicates issues to appropriate administrator. Observes and reports physical plant issues to ensure that the facility maintains a safe and sanitary living environment for individuals. Ensures the effective delivery of care, treatment, and support activities are ongoing at the facility by observing and monitoring the activities and work behaviors of direct support staff during campus rounds. Provides on-the-job coaching and in-services as needed to improve work performance. Documents staff performance issues, and issues with individuals/residents for effective communication with and follow up by other administrative and supervisory staff. Serves as contact person for abuse/neglect allegations, serious incidents and responds immediately to ensure the safety and health of individuals. Monitors and documents the use of restraints and may be required to participate in restraints https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=617702 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.