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City of Carlsbad Police Records Specialist I/II in Carlsbad, California

Police Records Specialist I/II

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Police Records Specialist I/II

Salary

$45,011.20 - $57,574.40 Annually

Location

Carlsbad, CA

Job Type

Full-Time

Job Number

062024

Department

Police

Opening Date

06/25/2024

Closing Date

7/16/2024 5:00 PM Pacific

  • Description

  • Benefits

  • Questions

The Position

About the Police Department:

The Carlsbad Police Department is a full service police department that prides itself on its strong partnership with the community. Through the hard work and dedication of the men and women of the police department, and the support of City Council members and the community, Carlsbad continues to be a safe community to live, work and play.

  • The City of Carlsbad ranks among California's safest cities.

  • Carlsbad residents report high satisfaction with police services; recent survey results indicate that over 90% of the residents are satisfied with police service.

The Carlsbad Police Department's "Ideal Candidate" exemplifies department values, is a leader, role model, team player, and problem solver. Under general supervision, this position performs a variety of specialized clerical tasks involving processing, data entry, maintenance, and retrieval of Police Department records in accordance with State mandated procedures; receives the public and provides routine assistance. Performs related responsibilities as required.

The Position:

Police Records Specialist I is the entry class with incumbents performing routine work under continuous supervision while being trained in the scope of duties typical of a Police Records Specialist II. Under this training concept, incumbents in the Police Records Specialist I class may reasonably expect to progress to Police Records Specialist II upon achieving the required level of knowledge and proficiency to satisfy the qualification requirements of the higher level class. Both levels handle confidential and sensitive information in performing their duties.

The City of Carlsbad embraces diversity, equity and inclusion in the workplace and recognizes the vital relationship of a culturally diverse, engaged work environment and innovative excellence. A diverse, equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

Application Process:

Testing and interviews are scheduled as follows:

Closing Date: July 16, 2024

Written Test Date: Week of July 29, exact date TBD

Panel Interview Date: Week of August 12, exact date TBD

Selection Process:

  • Written Exam and Oral Panel Interview.

  • Background Appraisal Interview: Completion and review of detailed Personal History Statement.

  • Candidates meeting the basic criteria will continue with a background investigation.

  • Comprehensive Background Investigation: A detailed investigation of the candidate's personal history and suitability for employment within the law enforcement profession. This investigation includes a lie detection polygraph screening.

  • Captains' Interview: Personal interviews with the Captain of Field Operations and the Captain of Support Operations.

  • Final Steps: Psychological and medical evaluations before hire are required. The Chief of Police may select/appoint any individual who has successfully completed the process. Appointments are probationary for one year.

Salary ranges (dependent on experience):

Police Records Specialist I - $1,731.20 - $2,106.40 Biweekly

Police Records Specialist II - $1,820.80 - $2,214.40 Biweekly

Key Responsibilities

Performs data entry and processes a wide variety of police records, reports, and materials, including arrest records, warrants, citations, subpoenas, crime and traffic reports, fingerprints and identification and other related information according to strict guidelines and State mandated procedures; reviews documents for completeness and consistency; operates a variety of automated systems to create or revise computer files.

Provides requested criminal offender record information to assist department personnel and outside agencies in accordance with State law and established departmental procedures; provides general information orally and in writing to the public within the guidelines of the California Public Records Act and department policies.

Operates computer terminals connected to Statewide networked databases; teletypes to search for records, and to enter, modify, and retrieve data; prints routine statistical reports; and compiles and assembles data for distribution.

Sorts, files, copies, assembles and distributes reports and related records, including court packages for filings with the District Attorney, in accordance with established procedures and within time constraints; performs file searches to locate records and pertinent information.

May receive the public at the lobby counter and maintain lobby security; answer and direct non-emergency calls; direct visitors; respond to general inquiries and provide routine information regarding departmental policies and procedures, or general City information; operate the cash register and receive fees; distribute petty cash; prepare receipts, standard forms, and records in accordance with established procedures.

Performs a variety of general clerical tasks, including, typing routine correspondence and standard forms; operating routine office equipment; and sorting and distributing mail as assigned.

May perform fingerprinting of the general public, City employees, and registrants as required; prepare or complete related forms and records; take photographs for fingerprint records.

Qualifications

For BOTH levels, unless otherwise noted

Knowledge of:

  • Correct English grammar and usage, punctuation, and spelling.

  • General office methods and procedures, and office equipment operation.

  • General database systems and software applications.

For Police Records Specialist II:

  • Federal and State laws, regulations, and guidelines governing police records management.

  • Specialized law enforcement database systems, e.g., Records Management System (NetRMS), Automated Regional Justice Information System (ARJIS); California Law Enforcement Telecommunication System (CLETS); CA Identification/Automated Fingerprint Information System; and National Criminal Information Center (NCIC).

  • Organization, procedures, and operations of the Carlsbad Police Department.

  • Computerized word processing and spreadsheet applications on microcomputer systems.

Skills:

  • Typing at a net corrected speed of not less than 40 words per minute from clear copy.

Ability to:

  • Apply Federal, State and City laws, codes, regulations and procedures to the management and security of police records.

  • Operate a variety of computer systems, word processing and related equipment to create, maintain and process files and records.

  • Process information using the specialized database network systems to perform duties.

  • Understand and utilize law enforcement technical codes and crime classifications accurately.

  • Maintain confidentiality in processing police information.

  • Receive the public in person or over the phone utilizing tact and diplomacy in dealing with sometimes hostile clients.

  • Understand and carry out oral and written directions.

  • Communicate effectively both orally and in writing.

  • Learn, apply, and explain rules, policies, and procedures.

  • Establish and maintain cooperative working relationships.

  • Work in a fast-paced environment.

  • Maintain an organized workstation.

  • Balance multiple duties at once.

Experience & Education

Any combination of education and experience that could likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required knowledge, skills, and abilities would be:

  • Equivalent to completion of the twelfth grade, including or supplemented by specialized training in the clerical occupation field experience.

For Police Records Specialist II:

  • One year of experience comparable to that of a Police Records Specialist I at the City of Carlsbad.

Preferred:

  • Spanish speaking.

  • Experience with customer service and working with the public.

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Flexible Spending Account

  • Life Insurance

  • Accidental Death and Dismemberment Insurance

  • Retirement under the CalPERS program, 2% @ 62 formula, Classic Members (those who are enrolled in CalPERS at another local agency) have the 2% @ 60 formula

  • Bilingual Pay

  • Holidays - 11 scheduled

  • Floating Holiday- 2

  • Paid vacation

  • Computer purchase loan

  • Tuition reimbursement

A detailed list of our benefits can be found here: Carlsbad Benefits (https://www.carlsbadca.gov/departments/human-resources/compensation/full-time-benefits)

Additional CalPERS information can be found here: CalPERS (https://www.calpers.ca.gov/page/about/laws-legislation-regulations/public-employees-pension-reform-act)

01

As an applicant for a position with the Carlsbad Police Department, you are required to complete this Backgrounds Pre-Screening Form. You are admonished with the following: "I am aware that any false statement or omission on this questionnaire will cause my name to be removed from the eligibility list, or be considered for immediate dismissal if an appointment is made." All of your answers will be scrutinized during a thorough background investigation. Please initial below indicating your understanding.

  • Yes

  • No

    02

    Have you graduated from high school or passed a GED test?

  • Yes

  • No

    03

    Do you possess a California Drivers' License?

  • Yes

  • No

    04

    You must be 21 years of age at the time of appointment. Do you meet the minimum age requirement for this job?

  • Yes

  • No

    05

    Have you ever been arrested or convicted for any crime, as an adult or juvenile, or have you ever been detained as part of a criminal investigation (excluding traffic citations)?

  • Yes

  • No

    06

    If you answered "Yes" to Question #5, please describe in detail. If you answered "No", indicate "n/a".

    07

    Excluding the use of cannabis off the job and away from the workplace, have you ever used or experimented with any substance, drug or narcotic, even one time?

  • Yes

  • No

    08

    If you answered "Yes" to Question #7, please describe in detail. If you answered "No", indicate "n/a".

    09

    Have or do you participate in any behavior legal or not that may be considered risky behavior? (alcohol related crime, prostitution, illegal sexual contact, drug use, etc)

  • Yes

  • No

    10

    If you answered "Yes" to Question #9, please describe in detail. If you answered "No", indicate "n/a".

    11

    Have you ever been involved in a fight?

  • Yes

  • No

    12

    If you answered "Yes" to Question #11, please describe in detail any/all fights. If you answered "No", indicate "n/a

    13

    Do you have, or have you ever had, a poor credit rating and/or any accounts in collections?

    14

    If you answered "Yes" to Question #13, please describe in detail why you have/had a poor credit rating and/or why you have/had any accounts in collections. If you answered "No", indicate "n/a".

    15

    Have you ever had any traffic citations? Any that do not currently show on your motor vehicle print-out.

  • Yes

  • No

    16

    If you answered "Yes" to Question #15, please describe in detail. If you answered "No", indicate "n/a".

    17

    Have you ever been formally disciplined by past or present employer including verbal warning, written reprimand or an Internal Affairs investigation, and/or terminated?

  • Yes

  • No

    18

    If you answered "Yes" to Question #17, please describe in detail. If you answered "No", indicate "n/a".

    19

    Have you ever stolen anything from an employer?

  • Yes

  • No

    20

    If you answered "Yes" to Question #19, please provide a description and the value of the item(s). If you answered "No", indicate "n/a".

    Required Question

Agency

City of Carlsbad

Address

1635 Faraday Ave. Carlsbad, California, 92008

Website

https://www.governmentjobs.com/careers/carlsbad

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