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Adecco is partnering with a top client to find a skilled Customer Service Representative for temp positions in Carlsbad, CA. This is a fantastic opportunity to start your career with a prestigious company. If you meet the qualifications listed below, we encourage you to apply today!

Key Responsibilities:

• Serve both external and internal customers by addressing inquiries in a Contact Center environment. Handle orders, process RMAs, resolve issues, and ensure accurate information is maintained in all databases.

• Perform varied back office and gatekeeper tasks as needed.

• Efficiently switch between multiple screens and systems to provide quick and accurate information.

• Work with ERP, CRM, and web-based systems to ensure all data is accurate for an optimal customer experience.

• Provide technical support and educate customers about products, educational courses, and protocols.

• Record patterns and queries that may indicate larger issues with products or services.

• Adhere to Quality System, regulatory requirements, and maintain customer confidentiality.

• Accurately input orders, including customer details, parts, quantities, prices, and shipping methods. Cross-sell during interactions.

Qualifications:

• 2-3 years in Customer Support, preferably within the medical device industry preferred.

• Experience with high-customized part numbers, customized pricing, large international orders.

• Proven ability to prioritize, manage time effectively, and handle multiple tasks.

• Excellent communication, conflict resolution, and customer relations skills.

• Intermediate computer skills required.

What We Offer:

• Pay Rate: $21-23 per hour

• Weekly Pay: Receive a paycheck every week

• Bonus Incentives: Generous bonuses for referrals! Ask a recruiter for more details.

Click "Apply Now" to be considered for this exciting Customer Service Representative role with Adecco in Carlsbad, CA!

Pay Details: $21.00 to $23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance