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American Express Team Leader Sales in Capital Federal, Argentina

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Building lasting relationships is at the heart of our business– and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.

How will you make an impact in this role?

We are looking for a Sales Channel Coordinator who will be responsible for driving acquisition within the Proprietary Cards and Insurance Team.

The role is accountable for acquiring high value Proprietary new Card members and ensuring that they are sold on to the most appropriate product to drive billings and customer satisfaction. Also, to coordinate sales efforts together with our strategic Insurance Partners to ensure the acquisition of new policies in force. You will work with multiple senior internal and external stakeholders, contribute to achieve KPIs targets and build a thorough understanding of the Consumer segment.

This is a brilliant opportunity for someone who has a strong background in Telemarketing sales, account management and business development. It is also ideal for the candidate to have consultative selling experience as we highly value excellent customer service skills. If this is you and what you want, we look forward to meeting you very soon.

Job Responsibilities:

  • Relationship management of Telemarketing agencies and Insurance Partners.

  • Accountable for monthly and quarterly acquisition targets.

  • Maintain high levels of product and service knowledge about the Consumer Cards and Insurance suite of products and solutions.

  • Clearly communicate appropriate product features and benefits to stakeholders.

  • Assure that dialing/contact strategies be on site on time and form to increase conversion rates.

  • Identify operational risks and generate corrective and preventive actions.

  • Build a strong Sales culture at our telemarketing agencies that reflects and strengthens the Amex Brand.

  • Continuously seek to improve key selling strategies and ensure best downstream performance.

Qualifications

  • Proven track record of driving sales or servicing campaigns.

  • Track record that demonstrates an exceptional ability to obtain new business or grow existing business relationships.

  • Ability to rapidly acquire and maintain high levels of product and service knowledge, clearly and compellingly communicate appropriate product features and benefits and other elements of American Express business services.

  • Confident and friendly communication style.

  • Ability to flex style for multiple audiences and levels of customer stakeholders.

  • Ability to focus on several sales objectives at a time.

  • Collaborative mindset: comfortable working with team members to maximize individual and company performance.

  • Positive “can-do” attitude and strong work ethic. Ability to use feedback in a positive way with personal accountability.

  • Strong computer skills.

  • This position has a quarterly bonus(SIP).

At American Express we are proud to celebrate and promote Diversity, as well as, committed to the principles of Equal Employment Opportunity. Our mission is to continue creating a diverse and inclusive environment, that fully supports your personal and professional development. Be yourself, be in American Express.

“I’ve met different people who have motivated me to look at the bigger picture, and who have changed my way of understanding customers; enabling me to help them. By offering an unparalleled customer care experience, I have developed skills that I never knew I was able to achieve. I’ve also been able to explore a variety of development opportunities that will definitely add value to my professional career.”

– AMEX colleague

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Sales

Primary Location: Argentina-Capital Federal-Buenos Aires

Other Locations: Argentina-Buenos Aires-Buenos Aires

Schedule Full-time

Req ID: 21017165

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