Job Information
Lenovo Support Services Product Manager in Capital Federal, Argentina
Support Services Product Manager
General Information
Req #
WD00068754
Career area:
Services
Country/Region:
Argentina
State:
Capital Federal
City:
CABA
Date:
Wednesday, July 31, 2024
Working time:
Full-time
Additional Locations :
- Argentina - Capital Federal - CABA
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub (https://news.lenovo.com/) .
Description and Requirements
Lenovo is more than a global technology company. We’re a leader in genuine innovation, dreaming up – and building – the technology and services that enable and inspire progress around the world.
As a part of Lenovo SSG (Services Solution Group) the Support Services Product Manager will guide the creation, enhancement, and expansion of Lenovo Services across geographies and as well as Lenovo solutions. The role’s primary objective is to grow, enhance and expand Lenovo's support services portfolio and related offerings. This role requires a dynamic thought leader who is comfortable and effective at influencing across worldwide and regional leadership teams to ensure the product requirements, business objectives, and P&L targets are met.
This role will work with portfolio managers, other product managers, sales, customers, hardware teams, delivery, and other internal stakeholders to understand the support services market today and where it is going. The role will work to improve gaps in our current portfolio, setting product teams up for success in one of Lenovo’s fastest growing market segments.
The candidate should have a background in product management. The ideal candidate will also have a background in overall Services and a strong understanding of how to succeed selling both direct and through the channel. Selling into mobile markets experience is a plus.
This candidate should have strong leadership skills, ability to communicate at all levels, and be able to drive results. Success will require the ability to influence and maintain open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams.
Position Requirements:
Portfolio management and offering development processes
Ability to develop multi-year strategies and execution plans
Deep understanding of service sales product offerings and competitive landscape
Customer insight and ability to identify high value, business outcome objectives
Strong analytical skillset
Strong communication and presentation skills
Collaborative approach & ability to influence across the organization
Required Qualifications:
Bachelors degree required, Masters degree a plus
5+ years of IT technology, and/or client device services experience
3+ years of product development or similar experience, service delivery experience a plus
Fluent English level
Executive-level communication & presentation skills
Experience working with global teams and conducting business internationally
Additional Locations :
Argentina - Capital Federal - CABA
Argentina
Argentina - Capital Federal
Argentina - Capital Federal - CABA