Incubeta Analytics Implementation Team Lead in Cape Town, South Africa
Founded in 2001, we are digital marketing experts who help brands to use digital to upgrade their growth. We are Google's longest serving European partner with a 20 year long relationship and have worked with them to deliver market-leading strategies for some of the world's biggest companies. Our work has been recognised through several awards, achieving 11 major award wins in 2020 including “Best Use of Data” and “Best Use of Technology” at the Drum Awards.
About the Analytics and Data Team
We are a full service Analytics team and form part of Incubeta's Global Operation Hub in Cape Town. We service clients globally, and are experts in Analytics Implementation, CRO, Data Analysis and Data Science. Our strength lies in our collaboration with each other and our drive to be the best in our fields. As the Analytics Implementation Team Lead, you will lead the Analytics Implementation pod in the bigger team.
Overview of Role
An Analytics Implementation Team Lead is responsible for managing the Analytics Implementation Team and driving data, measurement, tracking and analytics best practices across the team and the business. You are required to have detailed and in-depth technical, analytics and tagging knowledge which you will share with the team to grow and upskill them to a Senior level. As an Analytics Implementation Team Lead, you work closely with other Team Leads as well as with the Operations Team, Consulting Team and Client Services team.
You are required to:
Manage the Analytics Implementation team
Set and drive implementation best practices across the team
Maintain an environment of learning and growth in the team
Ensure all Analytics clients are being serviced to the highest standards
Grow Analytics clients and look for new opportunities
Working closely with Ops, Consultancy and Client Services teams
Train and share knowledge both with your own team and the wider company
Manage Tier 1 Analytics Clients
Grow the Analytics Implementation Service Offering
Role within the Organization
Reports to the Head of Analytics & Data in the Global Ops Team.
Works with the global ops team, international analytics teams, local and global commercial teams and global consultants (local and international)
Required Skills and Experience
As an Analytics Implementation Team Lead, you are required to set best practices for Analytics Implementation and data collection for your team and the wider company by staying on top of industry changes and developments. You are responsible for providing your team with frameworks and foundations to allow them to work in a standardized and efficient manner across clients globally. You are responsible for ensuring that the work outputted by your team is of a high standard and in line with the best practices you have set. You are personally responsible for managing the more complex tier 1 clients and ensuring that your team has the necessary skill sets to deliver on their clients.
In order to do this, you require the following skills:
People Management and Leadership
Google Analytics Implementation
Google Analytics 4
Google Analytics 360 (Universal Analytics)
Google Tag Manager Implementation
Advanced use of Tags, Variables and Triggers
GTM Best practices and naming conventions
Utilization of a data layer
Utilization of Workspaces and Zones
Utilization of tag and variable templates
Deep understanding of Google Analytics, GTM and data layers in order to conduct Audits and Recommendations
Measurement Plan Setup
Macro and Micro Conversion Tagging (across platforms)
Google Analytics Events for Audiences
Google Analytics Events for Website Optimisations and Reporting
Maintenance of Measurement plans
GA4 Best practices and configuration
Advanced Google Sheets / Excel and the use of Supermetrics
Datalayer Provision and Recommendations (Ecommerce and Non-Ecommerce)
Offline to Online Integrations (Data Imports or Measurement Protocol in Google Analytics)
Ability to support teams to resolve technology/platform problems as well as reporting discrepancies, tracking issues and any other tech-related issues which affect campaigns including but not limited to:
Data Discrepancies in Google Analytics
Data Discrepancies between Google Analytics and Integrated Platforms, including BigQuery
Google Tag Manager and Website Tag Troubleshooting
Adobe Analytics Solution Design Reference (preferred)
Adobe Analytics Account Setup (advantage)
Server Side Implementation Basics
Segment Solution Design Basics
Facebook Conversion API Implementation
Knowledge of Digital Marketing strategy / online acquisition channels and attribution
Knowledge of Conversion Rate Optimization and related tools like Google Optimize
Ability to create an enterprise level Measurement Framework
Provide training to internal and external teams; including but not limited to:
Google Analytics 360
Google Analytics 4
Google Tag Manager
Ability to think and act independently as well as collaboratively.
Ability to mentor and support a junior team member
Relentless enthusiasm and highly reliable.
Ownership driven, pro-active to self-learn and make progress.
Confidently deal with enquiries around analytics from and establish influential relationships with both internal and external stakeholders.
Strong technical communicator - able to turn complex technical concepts into simple and easy to understand concepts for both internal teams and clients.
Strong professional business communication skills - ability to write a professional email, conduct presentations and speak professionally to clients and teams.
Exceptional attention to detail and pride in any work produced.
Ability to work in a fast paced, dynamic, pro-learning environment on multiple priorities simultaneously. Strong ability to prioritize and manage own time as well as assisting teams where needed
Excellent problem solving skills
Display honesty and integrity at all times
Accountable for your actions even when making mistakes
Organized and detail oriented
Be approachable and open to constructive feedback
Display a hunger for knowledge and a willingness to learn for any situation
Google Analytics Certification (GA4)
Certified Google Marketing Platform Partners Education (if possible):
Design Successful Cross-Stack Architecture
Data Capture with Sitewide Tagging
Privacy for Agencies and Partners
Adobe Qualifications would be advantageous.
To be discussed in the interview process.
If you feel you fit the above criteria, please send your CV and cover letter.
Kindly note that if you do not receive a response within 2 weeks of applying, you should consider your application as unsuccessful.