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Description

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon Web Services is seeking a detail oriented, customer obsessed Program Manager for its Infrastructure Operations team.

Our Program Managers are able to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. If you have previous project engineering experience, are ready to take on challenges, open minded, appreciate team comradery, have an occasional sense of humor and want to help Amazon raise the bar, then this role is for you!

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.

Mentorship & Career Growth

We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities

• Manage requirements, budget, design, and implementation of assigned projects

• Assess annual maintenance program requirements and build a rolling 18 month project forecast

• Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs, change order controls, purchase orders, and invoicing.

• Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership.

• Identify and communicate needs for design improvements.

• Monitor and enforce project schedules and quality with, operational teams, cross functional amazon team members, and partners.

• Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications, material flow, process design, and site layout.

• Evaluate project risks and issues and propose actionable resolutions.

• Build strong working relationships with data center leadership teams across multiple sites and other internal stakeholders (operations, finance, safety, security, legal, procurement).

• General knowledge of data center operations and facility management.

• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

• Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries.

• Proactively and continually improve your level of knowledge about data center relevant technologies.

• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder

Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds

• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

A day in the life

• Work with site teams to assist them in planning up coming work.

• Coordinate major work in the cluster across sites to ensure adequate vendor support.

• Identify blockers at individual sites and anticipating those blockers at other sites.

• Develop processes and procedures to accomplish work in the efficiently and standardizing work across sites.

• Act as subject matter experts on electrical and mechanical equipment at a higher level to improve process standardization.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• High School diploma or equivalent 5+ years of relevant work experience in a data center or other critical environment 4+ years of Facilities Management Experience

Preferred Qualifications

• Bachelor's degree

• 1+ years of Games Industry (supporting title Development, Release, or Live Ops) experience

• Knowledge of project management tools and software

• Speak, write, and read fluently in English

• Associates or Bachelors in applicable engineering field or mechanical or electrical trades Operating engineering licenses such as DC II, DC III, or equivalent Stationary Engineering or Building Engineering License Electrical or mechanical Journeyman License CFC license NFPA 70E Strong verbal and written communication skills Solid leadership and organizational skills Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.