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Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of the largest employee-owned bank in the country!

The Retail Branch Manager II is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities: * Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer. * Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives. * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region. * Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships. Proactively grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience. * Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner. * Inspire and lead team members to reach their full potential. * Demonstrate flexibility to perform every other duty as assigned. Other Responsibilities: * Exhibit operational excellence through diligent adherence to policies and procedures. * Understand and live by the importance of customer confidentiality. * Practice branch security procedures and protect customer confidentiality and privacy. * Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintain and service automated teller machines; and clean work areas. * Demonstrate prudent expense management. * Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution. Competencies Required: * Must be proactive when seeking business outside of the branch. * Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales. * Must be open to direct coaching and feedback. * Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. * Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. * Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process. * Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. * Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. * Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Minimum Qualifications/Experience: · Internally this position is available to existing Woodforest Branch Managers meeting the following criteria: · 2 years of Woodforest Branch Manager I experience. · Received at least a “Meets Expectations” or better on two most recent consecutive Woodforest Performance Evaluations. · No “Written Warning” level disciplinary action in calendar year.

· External qualifications: · At least two years of Branch Manager experience in another Bank in the past three years.

§ Individuals with this level of experience are typically responsible and accountable for all sales, service, and operational goals and expectations as well as for all personnel and employment decisions at a given branch/location. Individuals with this level of experience typically report to regional management and operate without direct daily supervision. · Must be positive and engaging.

Formal Education & Certification: · High School Diploma or equivalent required.

Work Status: · Full-Time.

Supervisory Responsibility: · Responsible and accountable for all personnel and employment decisions at assigned branch/location.

Travel: · Up to 50% or more outside of branch or as needed by customer.

Working Conditions: · Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying light items.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Job: *Branch Banking

Organization: *New York

Title: Retail Branch Manager II

Location: New York-Canandaigua

Requisition ID: 064006

Salary Range: $64,272-$88,557 per year