Experience Inc. Jobs

JOB SUMMARY:

The Operations Manager (OM) is responsible for the overall supervision and oversight of the entire Facilities department that serves base building functions. These duties include, but are not limited to the installation, repair & maintenance and documentation of base building systems and equipment. A major emphasis is paced on the oversight and upkeep of the grounds, infrastructure and all applicable HVAC equipment, (fans, pumps, heat exchangers, cooling towers, building automation system, etc.), plumbing systems, and electrical systems. The OM will ensure that the upkeep will be in the best manner possible for the safety and health of all concerned, and will coordinate these activities as needed.

The OM is responsible for the implementation and documentation of site safety plans, training plans (both owner and ABM required training) and all owner and ABM operational standards and guidelines to the staff (including but not limited to owner approved standard operating procedures).

The OM will be responsible for regular site inspections to the various properties within the portfolio to maintain client / ABM standards and perform quality assurance checks on team and vendor work.

REPRESENTATIVE FUNCTIONS OR DUTIES:

The OM provides supervision and is responsible for the implementation of all preventative maintenance and repair operations at the facility; this includes, ensuring the proper distribution of work order, both preventive and corrective, coordinating emergency repairs in accordance to priority and the abilities of assigned personnel. Provides technical advice, encouragement and instruction to subordinates in such areas as electric systems, mechanical systems, plumbing systems, and safety procedures. The OM will perform regular equipment/facility inspections, noting equipment condition, insuring that proper maintenance is being performed in accordance with owner and ABM standards. He is responsible for the implementation of the quality assurance program for all work performed by the department.

The OM is expected to work with the owner to create various facility programs. These programs range from inspections of tenant construction projects to creating and implementing a cohesive ‘Emergency Response Plan’ for the building.

The OM will formulate, recommend and implement polices and procedures that will improve the overall operation of the entire facility. This includes developing a plan with procedures for controlling, labeling, recording estimated life expectancy, maintenance of all capital and non‑capital equipment within the facility. This plan should include recommendations of equipment purchases to replace obsolete equipment; as well as providing assistance in formulating long‑range equipment replacement requirements. This plan will also include the inspection of work performed by the ABM staff as well as inspection of work performed by outside contractors. There will be constant evaluation of this plan to ensure that the building is operating as efficiently as possible; whether relating to man power or utilities.

The OM will assist the owner in the development of the annual operating and capital budget. The OM will also be responsible for ensuring that all facility related expenditures (repairs, supplies, etc.) stay within this budget.

The OM will communicate ABM and owner policies and procedures; discuss job and employee concerns with supervisors and employees. The OM will solicit feedback from all ABM employees on ways to improve the operations and maintenance of the building; and then share this feedback with the owner. The OM will encourage and foster the development of good working habits and attitudes for improved performance. Direct, train, evaluate and counsel all engineering personnel. Any and all union related complaints and issues will be immediately reported to ABM Management.

Administrative tasks include ensuring the weekly forecast is complete and accurate, ensure the completion and subsequent sign-off of overtime request forms, ensure that supply order requests are completed and submitted to owner in a timely fashion. OM will also provide approval for employee timecards through ABM Engineering systems and provide annual staff performance reviews and ensure staff is trained on ABM Engineering Safety Training, Able Engineering Policies and any applicable Site specific policies and Stand Operating Procedures.

Responsibilities

• Responsibilities include, but are not limited to the following:

• Supporting and following ABM Engineering Services operational policies and standards.

• Supporting and following ABM Engineering Services safety program.

• Performing related duties as required

• Reporting to and collaborating with the owner of the facility all pertinent issues and concerns.

• Work with management on plant related and tenant related issues.

• Sets and maintains a professional work environment with staff.

• Assures good communication

• Ensure standards of service and commitment

• Ensure compliance with safe practices and standards

• Develop goals for department, staff and self.

• Builds morale and a team approach.

• Complies with employment laws and Able Engineering Services employment practices.

Skills/Qualifications

• SKILLS / EDUCATION / EXPERIENCE:

• Experience that is commensurate with the specific facility for the position of chief engineer. Prefer 5+ years progressive operations experience.

• Strong employee relation skills, coaching skills and training skills

• As required, highest level relevant state/local license for stationary engineers and/or HVAC plus universal level refrigerant recovery license

• BOMA accredited courses desirable.

• Preferred: High-rise Fire Safety Director, Haz-Mat Certification, Indoor Air Quality Certification, LEED Certification

• Strong oral and written communication skills.

• Ability to work with MS Word, Excel, and Outlook.

• Computer skills and building automation systems experience required.

• Certification meeting OSHA ACM awareness training requirements as required.

• Working knowledge of energy conservation required, formal training preferred