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Microsoft Corporation Sr. Business Program Manager, Area Transformation Office in Cambridge, Massachusetts

Are you a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence? Do you have a passion for empowering others through collaboration, optimizing operations, and impacting products, services, and business models through strong project management? If so, we want to consider you for Senior Business Program Manager within Microsoft's US Transformation Office! Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

As a Senior Business Program Manager for US Marketing & Operations (M&O) Area Transformation Office (ATO), you will join a newly formed sub-team focused on change execution and portfolio management. You will be accountable for bringing together and project managing change and transformation projects to deliver strategic initiatives from scoping to completion. You will also establish mechanisms to measure ROI and on-going effectiveness. To be successful in this role, you must be capable of planning and delivering large, complex and high-risk projects. You will also interface with stakeholders from across the organization with clarity and energy and ultimately deliver results. You will have the ability to work collaboratively and interface with internal stakeholders at all levels. You will be able to build productive working relationships and accommodate the work styles and perspectives of diverse individuals. You will be able to take feedback and adapt to constantly changing environments, in addition to proactively sharing ideas that advance the business. You must be a formidable team player who demonstrates drive and initiative, with a passion to deliver to your full potential every day. This is a highly visible role with regular contact with senior leadership, and demands strong business judgment, accountability, and professional demeanor.


You will play a critical role in building and executing the PMO infrastructure to support long and short-term strategic initiatives. You will ensure we have the right process and measurements in place to evaluate ROI and help set our future direction. This includes:

  • Intake – Prioritize, align, assess, and define project plans with key stakeholders and contract with the business on scope and delivery.

  • Prioritization & Alignment – Provide progress updates, portfolio management, and swarming capabilities in a nimble fashion using a range of project management tools including Agile/Scrum methodologies.

  • Change Execution – Design and implement change management project plans and support the development of a bill of materials.

  • Change Adoption – Build plans to ensure sustainability, adoption, and transfer of ownership to the business for run phase and provide resistance management.

Other Responsibilities include:

  • Collaborate and partner with segment teams, field sales leaders and product marketing to drive longer term strategy.

  • Create listening systems to ensure the right business challenges are identified and addressed.

  • Understand the project vision and timelines to ensure delivery happens in line with business requirements and manage communication within and across project teams proactively identify risks and mitigations.

  • Managing schedules for collaborating with team members to track milestone deliverables and drive project management.

  • Strategic thinking (long term, preventative risk mitigation) and orchestration of complex support planning.


  • 8+ years related experience in program management, project management, and/or business management within sales excellence, business planning, sales operations, and/or finance

  • Experience designing, building, and executing multiple programs simultaneously and at scale through ambiguity

  • Ability to work and build strong relationships with senior managers

  • Intermediate conflict resolution and negotiation skills

  • Strong self-motivation, highly adaptable, and a fierce advocate/influencer with the ability to collaborate with cross-functional teams

  • Focus on providing process optimization by understanding the desired business outcome

  • Problem-solving ability, especially in gathering data to drive decision making under stringent timelines

  • Analytical and able to understand business metrics, customer and market trends

  • History of driving operational discipline as well as innovation

  • Strong oral and written communication,organization,and interpersonal skills


Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields ex: business, marketing, information technology, operations, finance. Agile/Scrum methodology frameworks highly preferred.


Can work remotely anywhere in the US. Must be willing to work flexible business hours that span across North American time zones.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.