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Philips Senior Design Strategist in Cambridge, Massachusetts

null If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance. In this role, you have the opportunity to Be apart of an international design team working with Philips marketing and strategy to frame business opportunities and to define, test, and improve customer-centric value propositions and marketing strategies. By using our specific toolkit of design thinking methods, we are able to envisage new future directions for Philips – think of customer journeys, future scenarios, IP generation, and processes to develop value propositions and future business positions. You are responsible for:

  • Facilitating Philips business teams using design thinking methodologies.

  • Identify, propose, and design solutions that bring together software, products, and services.

  • Support the creation and testing of solution value propositions and definition of new customer experiences aligned to business objectives and areas of strategic growth.

  • Be a hands-on facilitation and design process expert – shaping engagements, advising Philips teams, and coaching others in design thinking.

  • Defining and creating tangible expressions of new value propositions and strategies through customer journey mapping, storyboarding, and directing the creation of experiential prototypes as appropriate to gather stakeholder input and customer feedback.

  • Communicate ideas clearly and persuasively at both an individual and group level.

  • Build relationships and appropriately influence relevant internal teams and direct business contacts to achieve short- and long-term goals.

  • Excited to work with colleagues from a variety of backgrounds.Strong facilitation skills, comfortable working directly with executive-level teams.

You are a part of As part of the Philips Experience Design team, you will be part of a multi-disciplinary team working with hospitals and health systems across the healthcare continuum to improve patient and staff outcomes and experiences. The Philips Experience Design global creative force of some 400+ professionals is located in our Design studios in Europe, North America and Asia. You will be part of an amazing cross-disciplinary team that includes architects & interior designers, product design, interaction design, service design, people research, communication design, and project management. As part of the Cambridge team, you will be co-located with product managers, R&D scientists and business leaders defining the future of many of Philips’ businesses. To succeed in this role, you should have the following skills and experience

  • You have a Bachelor or Master degree in design thinking, design research, service design, product design and/or business administration

  • You have 7+ years relevant experience in design strategy, interaction and/or visual design, ideally in a consulting/agency environment

  • You are comfortable in a consulting environment, facilitating workshops and ongoing engagements with internal and external executive-level participants in a confident, productive manner

  • You understand the role design can play and how it can drive strategic growth for our customers

  • Strategic, systems thinker, with design and business mindset and background

  • Experience developing scopes, SOW’s and defining consulting engagements based on customer needs

  • Collaborative team player, self-motivated, pro-active thinker

  • Good verbal and written skills in English

In return, we offer you A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this global role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities. Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran #LI-PHI