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Microsoft Corporation Business Program Manager in Cambridge, Massachusetts

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As a part of that, we are expanding our engineering and research presence on the US East Coast, and we seek a Business Manager to be the engine behind our team’s day-to-day operations. This role is an amazing opportunity to help Microsoft engineering and research be successful on the US East Coast and shape the experience of our employees.

Reporting directly to the Chief of Staff for the GM of Microsoft US East Coast Engineering, the Business Manager collaborates with local site teams, human resources, recruiting, finance, communications, corporate and legal affairs, philanthropies, and others to enable:

  • Operational excellence across sites within the region, including the development and sharing of best practices across locations and support of the regional business operations community.

  • Employee engagement programs to positively impact our engineering and research employee experience.

  • Ecosystem development + engagement in the communities where we work and live.

  • Engagement of the region’s ecosystems of STEM students, universities, and tech communities as well as customers and partners.

Our ideal candidate will be a self-motivated individual that is willing to take on any challenges the day brings with a high level of customer service and professionalism—someone who cares deeply about creating a vibrant and inclusive work environment for all.


  • Support the Chief of Staff in maintaining a rhythm of the business (RoB) that drives execution of core business priorities and encourages best practice sharing across sites.

  • Deliver on programs in support of strategic initiatives or cross-group projects contributing to the overall strategy for engaging communities and ecosystems in the region. Track and communicate progress against success metrics.

  • Collaborate with relevant teams to deliver programming that shapes a positive, inclusive, and innovative culture at our engineering and research centers.

  • Maintain relationships with peers outside the team to ensure cross-group strong collaboration.

  • Partner with the Finance team and business managers at each of the engineering and research centers to support financial planning and budgeting. Participate in expense reporting, budget tracking, and reconciliation activities for the team as needed.

  • Represent the region in various meetings to ensure we are driving consistent messaging across stakeholders.

  • Plan and execute meetings, events, offsites, and partnerships both inside Microsoft and external with partners.

  • Continuously look for ways to simplify and drive process improvements and efficiencies.

  • Exercise sound judgment, tact, diplomacy, integrity, confidentiality, and professionalism in communicating information and working with all levels of employees.


  • Bachelor/Associate degree or equivalent combination of education, training, and experience.

  • 5 years demonstrated experience in operations management and execution with proven track record of managing a complex program or project.

  • Flexible and adaptable with the ability to work in ambiguous environments and drive towards clarity/alignment.

  • Motivated self-starter with the ability to work with minimal direction and supervision.

  • Exceptional influence and collaboration skills. Ability to get things done working collaboratively across a highly matrixed organization.

  • An aptitude to work independently without significant oversight or instruction to achieve results with a high degree of accuracy and attention to detail under deadline pressure.

  • A strong ability to collaborate and communicate effectively, demonstrating excellent communication skills and attention to detail.

  • Ability to travel 20-30%.


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.