Job Information
Forrester Analytics Intern in Cambridge, Massachusetts
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
The Analytics Intern is critical to ensuring Forrester’s client retention analysis is accurate and actionable. In this role, you will collaborate closely with members of the research analytics and product teams to analyze and provide insights about Forrester’s client base. This intern will identify, correctly interpret, synthesize, and analyze client data that improve client retention. This role will be a part of Forrester’s summer intern program, which will include dedicated events and learnings to support professional development. This role will be based in Forrester’s Cambridge, MA office.
As a Forrester intern you will have the opportunity to: receive mentorship and continuous, transparent feedback from your supervisor and teammates; participate in learning sessions with a wider community of Forresterites; collaborate with the other Forrester interns in your cohort and grow together as a team; partner with employees across different functions to understand the way Forrester operates as a business; bring your whole self to work at Forrester, including your unique viewpoints, knowledge, and experiences; use your background to contribute to the day-to-day operations of your team; and foster strong partnerships and grow career-building skills.
Job Description:
Create, clean, process, and manipulate large datasets with data accuracy and integrity.
Assist in the development and implementation of data models to analyze client retention data.
Conduct statistical analysis to identify factors influencing client retention rates and customer churn.
Document analysis methodologies, procedures, and results for future reference and to share with colleagues.
Collaborate with cross-functional teams to gather data inputs, define analysis objectives, and interpret and refine results.
Present findings and recommendations to stakeholders in a clear and concise manner.
Support ad-hoc data analysis and research projects as needed.
Job Requirements:
Currently enrolled in a bachelor’s or master’s degree program in statistics, mathematics, data science, business technology, or a related field.
Knowledge of and experience with a software package, such as SPSS or R, and demonstrated experience in conducting multivariate statistical analysis, such as regression, factor analysis, cluster analysis, and modeling.
Strong analytical and problem-solving skills, with the ability to interpret complex data and draw actionable insights.
Sharp attention to detail, high personal standards for quality, and superior verbal and written communication skills.
Effective communication skills, with the ability to present technical information to nontechnical stakeholders.
Proactive attitude and willingness to learn, with the ability to work both independently and collaboratively in a fast-paced environment.
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Let’s be bold, together.
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FLSA Status:
Non-Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
At Forrester, we’re bold. We make big moves, transform businesses, and define the future. We’re the people who challenge, who innovate, who dare to discover. We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other. Our success is driven by curiosity, courage, and customer obsession. Here you can be bold at work. Join us and build an extraordinary future.
With you, we’re not just bold. We’re bold, together.