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Livingston International Trade Advisor in California

Trade Advisor

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type: Full Time

Location: HomeOffice California

JOB SUMMARY

The Trade Advisor is a small business sales position responsible for about 60-70% hunting and 30-40% selling to existing clients. The ideal candidate has sold a service as opposed to a commodity and has a strong work ethic, is coachable, and comes with a positive “can-do” attitude. The Trade Advisor is also responsible for prospecting and identifying sales opportunities and growing the business, actively targeting companies whose transactional potential is a maximum of 200 entries/shipments per year. If you have a hunter mentality and want a great growth opportunity, this is the position for you!

KEY DUTIES & RESPONSIBILITIES

  • Establish segment strategies in cooperation with the Director and aligned Business Development Executive and set goals and priorities in accordance with the identified segment strategy.

  • Identify and qualify prospects and sales opportunities within the designated markets and enter information into the customer relationship management system.

  • Set appointments with clients and plan sales contact approach and objective by determining scope. Identify appropriate follow-up when required.

  • Sell customer-specific solutions by planning effective sales calls and proposal and qualify client needs through effective probing techniques. Minimize emphasis on rates through effective supporting statements and present solutions in the contexts of features, benefits and advantages.

  • Create client needs assessment and negotiate alternatives that will reach an outcome that will benefit all stakeholders involved.

  • Ensure proper implementation of new business by partnering with internal resources to best meet client needs. Transition relationship to the service delivery team in a seamless manner.

  • Perform other related duties as assigned by management.

  • Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

  • Excellent communication and interpersonal skills (both verbal and written) with the ability to communicate effectively with all levels of management.

  • Strong client service and presentation skills.

  • Strong sales ability, persuasiveness and judgment skills with the ability to build relationships with key stakeholders.

  • Strong project management and collaborative skills with the ability to work closely with all sales staff and other internal support teams across the company.

  • Strong working knowledge of MS Office (Word, Excel, PowerPoint and CRM programs).

  • Strong negotiation and analytical skills.

  • Ability to work independently with minimal supervision and in a fast paced environment.

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: Associates Degree or post-secondary education

COMPETENCIES

Business Acumen and Straight Talk

Accountability

Customer First Focus

Agility

Leading and Developing

Inclusion and Collaboration

Livingston is proud to be an equal opportunity workplace and is an affirmative action employer.

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