Experience Inc. Jobs

Work Location:

Canada

Hours:

35

Line of Business:

Procurement & Sourcing

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.

TD Insurance is entering the small business commercial insurance market with new product offerings for Canadian small business owners. It's an exciting time to join the team at this early stage as we shape the success of this program and continue to deliver on our Mission to care for Canadian families, making it easy to get the best advice, protection and support in their moments of need, always.

Job Description

As a Vendor Manager II supporting the Small Business Commercial Insurance portfolio, you will have an unprecedented opportunity to make a difference in the success of Canadian businesses and help TD Insurance in its mission to become a leading small business insurer in Canada. You bring a passion for the Commercial Insurance space and can support that passion with exceptional knowledge of the Third-Party Management Lifecycle in alignment with relevant frameworks, policies and standards.

Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

​Accountabilities Include:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Provide thought leadership and/ or industry knowledge for commercial insurance and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

• In-depth knowledge / expertise in commercial insurance and working knowledge of broader related areas

• Integrates the broader organizational context into advice and solutions within own area

• Build an understanding of the commercial insurance industry, competition and the factors that differentiate the organization

• Applies best practices to implement process, product or service improvements

• Acts as a subject matter expert within their own area of specialty or a resource for others

• Supports projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs

• Contributes to setting standards within area of expertise

• Supports complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

• Impacts a range of functional programs and operations across own and related teams

• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels

• Supports stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

• Works independently as the lead and guides others within area of expertise

• Identifies and leads problem resolution for complex issues at all levels

Job Requirements

• Undergraduate degree

• 5+ years of related experience

• Understanding of the Commercial Insurance line of business (or ability to learn a business quickly) to effectively support and meet operational and project requirements

• Knowledge of current and emerging competitor and market trends, especially within the Commercial Insurance space

• Comfortable communicating with executives and other lines of business (LOB) stakeholders

• Able to multi-task & manage multiple initiatives in addition to Business As Usual (BAU) responsibilities

• Knowledge of contract terms & Vendor Management Centre of Excellence (VMCOE) guidelines to remain compliant with Audit & Legal requirements

• Familiarity with TD Smart Source/Ariba and Coupa applications

• Ensure contract activities (renewals/amendments/Statements of Work (SOWs)/termination) are completed in a timely manner, while satisfying all risk partners

• Critical thinking is crucial to continue driving efficiencies/savings/innovation within the professional services vendor portfolio

• Proficient knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

Ce poste n’exige pas la maîtrise d’une langue autre que le français./ This position does not require proficiency in a language other than French.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.