Experience Inc. Jobs

At a glance

Position:Senior Technical Service Laboratory Specialist

Primary Location:Calgary (AB, CAN), Alberta, Canada

Schedule:Full time

Date Posted:12/18/2024

Job Number:R2057611

Position Type:Regular

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role:

Dowhas an exciting opportunity for aSenior Technical Service Laboratory Specialistaligned to Univation Technologies, LLC located inCalgary (Alberta, Canada).

This role will supportLicensee Plant Lab Commissioning and Start-up and warranty run support and will involve a 2-to-3-week international travel on an annual basis.

Responsibilities:

Licensee Start Up/Performance Guarantee Support

• Provide hands on training of Univation test methods on licensee’s equipment.

• Validate test methods/equipment using reference samples.

• Troubleshoot equipment/test methods.

• Evaluate and determine feasibility of using equipment that differs from Univation’s lab equipment list.

• Follow start up runs and modify licensee’s work practices to improve result turnaround time and communications between lab and process.

• Monitor Performance Guarantee runs making sure samples are collected and testing is done as per contract agreement.

• Collect samples to send back to the USA for further product evaluations.

Licensee Training

• Provide in depth training to licensee’s laboratory personnel that includes details of test methods, set up of laboratory equipment, overview of the process and fundamentals of PE Product.

• Provide high level lab training to licensee’s product/sales personnel.

New Catalyst/Product Support

• Provide on-site support for new catalyst/products that have special lab requirements.

• Review licensee’s existing equipment and test methods and make modifications as required.

• Monitor run and provide feedback to both licensee and team members on any issues that may arise.

• Collect samples to send back to USA for further product evaluations.

PE Standard Product List (PESPL)

• Collect samples and maintain the PESPL database.

• Provide feedback/recommend values on proposed performance guarantee tables.

Technology Manual

• Update existing test methods as necessary.

• Develop new test methods as necessary.

• Maintain laboratory equipment list.

Preferred Qualifications/Skills:

• Demonstrated expertise in an UNIPOL(TM) PE plant QC lab operation.

• Technicians to support warranty runs.

• Experience in preparation of a punch list and bringing the items to closure.

• Laboratory Instrumentation:UNIPOL(TM) PE QC laboratory equipment and test methods experience.

• Technical Services:Ability to apply current knowledge to provide technical advice to licensee’s QC lab.

• Safety Mindset:Ability to identify safety issues and bring solutions.

• Teamwork:Ability to work with others of varying backgrounds/nationalities.

Qualifications:

• A minimum of a bachelor’s degree in Chemistry or relevant military experience at or above a U.S. E6 or Canadian Petty Officer 2nd Class or Sergeant ranking.

• A minimum 5-7 years of UNIPOL(TM) PE QC/Technical Service lab experience.

• Must be able to fluently read, write, and speak English.

• Must be willing and able to meet all applicable requirements related to business travel (e.g., as to immigration and visa rules, public-health mandates, airline rules, etc.) into and out of (and physical presence in) various countries worldwide. Travel Average will be 25%- 30% annually.

Additional Notes:

• This position does not offer relocation assistance.

• This position may provide visa sponsorship/support based on eligibility.

• This position is located in Calgary (Alberta, Canada).

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

• Transportation allowance (availability varies depending on location)

• Meal subsidiaries/vouchers (availability varies depending on location)

• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.

At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base – and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.