Job Information
Roseland Produce Customer Service / Data Entry in Burlington, Ontario
ABOUT US:
Since 1984 Roseland Produce has been providing fresh products along with excellent customer service. We offer outstanding service to our customers by fostering an inclusive team spirit and treating our employees like family.
Join our Team! Now hiring - Customer Service/Inside Sales
The Role
You are an energetic and highly organized Customer Service Specialist, with Inside Sales experience, with a passion for providing service excellence. You excel at creating organized systems and supporting everyone around you. You approach what you do with high attention to detail and take care at every step. You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers and help the business run as efficiently as possible.
Your key accountabilities will include but are not limited to:
Order Entry - Inbound
Order Entry - Outbound calls to customer
Lead generation - Inbound & outbound calls
Outbound - Account management calls
Outbound - New customer calls
Back-up outside Sales Representatives
Customer pricing updates
Marketing - weekly market updates
Marketing - Customize monthly promotions via e-blast
Entry & invoicing for pick-up customers
Running a variety of reports and maintaining spreadsheets
Filling
Back-up for Accounts Receivables Administrator
Drive for attaining new customers and creating strong customer relationships, while successfully managing current customer base
Ability to manage time effectively and complete time sensitive assignments
Above all a willingness to ensure customer satisfaction
QUALIFICATIONS:
Some Customer Service/Inside Sales, education or relevant experience
An efficient, friendly, professional telephone manner and some experience in customer relations
Strong mathematical skills and a high level of accuracy and attention to detail
Positive communication, time management, and organizational skills
Computer literacy in Microsoft Office (Excel, Word, and Outlook)
Must have reliable transportation
Ability to multitask and work in a fast-paced environment
A positive, supportive, team attitude and a sense of humor
Hours of Work - 32 to 40 hours a week, $19/Hr to start.
Days of Work - To be Determined. Must have availability to work Saturdays.
Roseland Produce is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know so that arrangements can be made for the appropriate accommodations
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