Experience Inc. Jobs

Job Description

A startup company in Burlingame is looking for a remote part time IT Systems Administrator to join their team for a 6 month contract. The ideal candidate will have proven experience in IT administration or related field, preferably in a startup environment. Responsible for providing day-to-day IT support, managing software applications on both Mac and PC devices. Experience with SOC 2 compliance, implementing security protocols, and manage onboarding and offboarding processes.

Please note this is a remote part-time role

10-15 hours a week dependent on business needs working on average 2 hours per day anytime between 10am - 3pm

Key Responsibilities:

Technical Support:

Provide day-to-day IT support for employees, including troubleshooting hardware and software issues.

Manage G-Suite, Bamboo HR, and other software applications.

Handle Apple orders and manage both Mac and PC devices.

Security and Compliance:

Ensure SOC 2 compliance, including preparing for and passing annual audits.

Implement and manage security protocols for onboarding and offboarding employees.

Maintain and update security policies and procedures.

Onboarding and Offboarding:

Oversee the onboarding process for new hires, ensuring they have access to necessary software and systems.

Manage the offboarding process, ensuring all accounts are properly deactivated and equipment is returned.

Track and manage access and compliance.

Administrative Support:

Assist with the purchase and setup of new equipment.

Provide guidance and support to the head of software product and other team members.

Maintain an inventory of IT assets and ensure proper documentation.

Strategic Planning:

Develop and implement IT strategies to support the company's growth and operational efficiency.

The pay range for this role is $35 - $40.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Experience as an IT systems administrator or similar role ideally in a startup environment.

Troubleshooting software and hardware.

Experience with SOC 2 compliance and security protocols.

Onboarding/offboarding - wiping computers, assigning access, software installation and troubleshooting. Leadership experience

Experience with ticketing systems null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.