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Catholic Health Supervisor Nursing Patient Care Services MHB in Buffalo, New York

Facility: Mercy Hospital of Buffalo

Shift: Shift 3

Status: Full Time FTE: 0.960000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Evenings Nights with Weekend and Holiday Rotation

Hours: 6:30pm-7am, 11am-11:30pm


Supervises and coordinates the activities of hospital personnel and engages in a variety of procedure through the interpretation of hospital policy and procedures for staff personnel: participates in the investigation and preparation of reports relative to the improvement of patient care, safety, educational development and personnel performance



  • Graduate of an accredited school of nursing

  • Current New York State registration

  • Bachelor's Degree in Nursing preferred

  • BCLS and ACLS certification


  • Two (2) years of acute care nursing

  • Charge nurse, managerial, or supervisory experience preferred


  • Ability to develop rapport with multiple health care disciplines and providers across the continuum of care

  • Ability to relate well with physicians to maximize quality of care for patients

  • Excellent interpersonal communication and networking skills

  • Excellent critical thinking, discernment, and clinical assessment skills

  • Ability to work in a high stress environment

  • Ability to manage conflict

  • Computer literate

  • Interpersonal Skills necessary to work productively with all levels of unit personnel

  • Possesses active listening skills

    Specific Skills

  • Excellent communication skills and ability to:

  • utilize technology to enhance communication and collect and report transfer center data

  • obtain necessary information effectively

  • provide clear direction

  • provide positive communication during stress

  • Critical thinking and the ability to:

  • evaluate patient needs, physician request, and placement decisions to ensure that the most effective patient flow and capacity for admissions is maintained

  • utilize professional judgment and autonomy in decision making, seeking assistance from management as needed

  • Problem solving skills to:

  • Prioritize competing requests

  • Ensure customer's expectations are met/surpassed

  • Flexible and composed under pressure