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Unifrax Quality Manager in Buffalo, New York

Job Requirements

Alkegen is a global leader in high-performance specialty fibers and inorganic materials used in high-temperature industrial, automotive, and fire protection applications. Our purpose, mission and values are based on our commitment to produce high-quality products that help our customers save energy, reduce pollution and improve fire safety. Alkegen is committed to customer satisfaction, supplying quality products that meet our customers’ application challenges while maintaining the strong spirit of innovation that has always been a hallmark of our business. Our knowledgeable technical support, application engineering services, and outstanding customer service continue to be cornerstones of our success.

The Quality Manager will oversee the deployment of the Quality department, through developing, implementing and maintaining a system of quality and reliability testing for the sites products and processes. The ideal candidate will provide the necessary leadership in implementing a strategic direction for the site Leadership team on attainment to current Quality objectives, aimed at ensuring internal / external Customer satisfaction are met, with focus on improved productivity, and reducing product / process variability.


  • Establish a strategic plan to drive a world class quality experience for our customers

  • Maintain continued compliance to ISO9001, IATF16949 and customer (Tier 1, Tier 2) quality requirements

  • Define the quality requirements for the internal Alkegen supply chain, ensure relevant raw material specifications are established and verified during goods receiving, whilst ensuring the saleable production specifications are maintained and aligned to any applicable customer technical specifications

  • Utilize APQP, statistical analysis, PPAP, and problem solving tools to drive continuous improvement

  • Be an effective influencer of all site functional departments to ensure both compliance and performance is aligned to both Business and Industry standards / expectations

  • Ensure Plant Process Owners take accountability for the effectiveness and efficiency of the respective Key Processes their responsible for

  • Act as a Champion for Quality roll out and be able to influence and drive Quality initiatives and benefits to stakeholders at all levels.

  • Drive a continuous improvement culture at site, ensuring a high level of engagement to the growth and optimization of the existing product and processes

    Expectations as a Leader:

  • Management – Lead a team that includes Quality Engineers and Quality Technicians. Frequent customer contact and visits including vendor contacts, visits, and audits.

  • Strategy – Support the Plant Leadership team in the deployment of a Strategy Deployment tool (Operational Tactical Planning).

  • Leadership - A role model for the Alkegen Core Values. Develop a sense of urgency and take informed risk to achieve Quality and related business objectives. Tenacity and drive to turn innovation into action. Strong influencing and networking skills to manage interdependency and the matrix. Has a strong presence and leads by example, hands on.

  • Take accountability with a no-excuse attitude. Cultural sensitivity and can work across cultures.

  • Talent Development - Build a highly engaged organization and recognized as a team motivator. Has the ability to hire and develop great talent. Lead a large and sometimes disbursed organization while willing to take tough action.

  • Leverage the strengths of individuals and have a highly engaged workforce while developing leadership across disciplines.

  • General Management – Manage issues with multi-level complexity. Balances the short term with long-term needs. English speaking capability required at higher level.


  • A bachelor’s degree in Chemical/ Mechanical/ Materials Engineering along with 7-10 years of experience in a Chemical/ manufacturing environment and/or technical role.

  • Demonstrated Lean Six Sigma experience with statistical analysis and problem solving (e.g. DOE) knowledge required.

  • Tier 1 automotive experience required

  • High level understanding of quality tools Process Capability, Root Cause Analysis, G8D, DFMEA, PFMEA, MSA, Control Plans, and GD&T.

  • Excellent people, communication, team building and organizational skills essential

  • Demonstrated Adaptive Coaching skills of listening, asking and responding

  • Advanced computer skills in applications such as Lotus Notes, Microsoft Office Suite, Minitab

  • A team player, capable of working cross functionally to determine practical solutions to operational issues

  • Ability to travel up to 20% both international and domestic.

    Alkegen is an EO employer – Minorities/ Women/Vets/Disabled and other protected categories.