Experience Inc. Jobs

Job Information

Unifrax Inside Sales Representative in Buffalo, New York

Job Requirements

Why work for us?

Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.

Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!

Job Description Summary

Alkegen has an exciting opportunity to join our Global Digital Sales Team. This team is expanding quickly to support our rapidly growing product portfolio and organization. Our team works closely with outside sales, customer service and product/application engineering to further develop and grow business with our existing customers as well as nurture new prospects through the various stages of our sales funnel.


  • Lead Qualification & Development

  • Regular outbound calling to targeted customers with the objective of acquiring new accounts and maintaining and growing existing accounts.

  • Responsible for lead management, including incoming leads from customer service, website, marketing campaigns and tradeshows. Monitor CRM for new leads daily.

  • Utilize research tools to gain useful background on prospects, customers, and markets.

  • Maintain and expand database of prospects in opportunity pipeline

  • Contact Relationship Management

  • Resolve escalated customer problems, complaints and inquiries that cannot be managed at the customer service level

  • Use CRM to maintain accuracy of all contacts / accounts, manage leads, and progress opportunities.

  • Develop and Maintain relationships with assigned accounts

  • Own and Grow Assigned Accounts

  • Communicate with cross-functional teams to increase sales, reach additional markets, and promote new business.

  • Sell in a consultative way to increase customer value.

  • Use customer feedback to generate ideas about potential new products, product updates and new applications.

  • Prepare price quotations to existing and potential new customers

  • Team Engagement

  • Contribute to Digital Sales team performance, ensuring all revenue goals are met.

  • Support Digital Sales team in meeting or exceeding Pricing Goals.

  • Regular reporting via weekly reports and live team meetings.

  • Regular sales and product training required


  • Bachelor’s Degree, preferably engineering / technology.

  • 2 - 5 years sales / sales support experience.

  • Exceptional communications skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.

  • Highly motivated and positive attitude with strong customer focus.

  • Adept computer skills, including proficiency in Salesforce, Microsoft Office Suite and Teams.

  • Ability to work independently as well as in a team in a fast-paced environment.

  • Ability to multi-task, prioritize, and manage time effectively

  • Excel in skill of negotiation, building relationships, and product/market knowledge.

  • Reliable, trustworthy and detail oriented with good decision-making skills.

If you are interested in being part of a world class Digital Sales function here at Alkegen then we would love to hear from you.

Alkegen is committed to cultivating and preserving a culture of inclusion throughout the organization. We recognize that we can learn better together with a diverse team of employees and that our individual differences, experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation.

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.