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Description

CTG is seeking to fill aBanking Services Operations Associate IIIopening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 2 months

Overview:

We are looking for a detail-oriented Clerical Support Specialist to perform skilled clerical duties within our client's banking services department. This role requires simple analysis, expanded use of judgment, and interaction with vendors and internal partners. The successful candidate will be responsible for exception processing, resolution of complex issues, and ensuring compliance with applicable laws and regulations.

Primary Responsibilities:

• Perform exception processing and conduct research to resolve complex issues.

• Interact with vendors to support procedural issues.

• Interpret legal and bank documents for internal processing.

• Ensure tasks are completed in compliance with relevant laws and regulations.

• Manage multiple systems, business, and product lines.

• Collaborate with internal partners and management on procedural issues.

• Perform other duties as requested by management.

Scope of Responsibilities:

• Manage and process exceptions and conduct research.

• Support vendor interactions and document interpretation.

• Ensure compliance with legal and regulatory requirements.

• Handle tasks across various systems and product lines.

• Address procedural issues in collaboration with internal teams.

Supervisory/Managerial Responsibilities:

• None.

Education and Experience Required:

• High School Diploma or GED.

• Minimum of two years relevant work experience.

Education and Experience Preferred:

• Associate's Degree.

• Three to five years of office experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Krista Eckard at Krista.Eckard @ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-11239

Title Banking Services Operations Associate III

Location US-NY-Buffalo