Experience Inc. Jobs

The opportunity

Delaware North Sportservice is hiring a part-time Host to join our team at KeyBank Center in Buffalo, New York. As a Host, you will be responsible for welcoming guests and managing the host station.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$15.50 - $15.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay

• Employee assistance program

• Training and development opportunities

• Employee discounts

• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Review floor plan and reservation book daily to create seating charts

• Seat guests and maintain control of wait times

• Inspect dining and serving areas to ensure cleanliness and proper setup

• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving

• Answer restaurant telephone line during assigned hours of operation

More about you

• Prior experience in a guest service environment preferred

• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously

• Ability to effectively communicate with guests and team members

• No high school diploma or GED required

Physical requirements

• Ability to remain on feet for entire length of shift

• Ability to maneuver between tables and around corners

• Ability to lift and carry up to 35 pounds

Shift details

Event based

Who we are

Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.